PayPal Returning to Normal
The company says its online payment service is available again for most users following intermittent outages since Friday.After nearly five days of sporadic outages, PayPals online payment service appeared to be back to normal on Wednesday. PayPal officials said that aside from occasional delays for a small percentage of users, the service was working properly. Web-performance monitoring companies also reported that the PayPal Web site had returned to normal uptime. "In general, people are able to transact as normal using PayPal," PayPal spokeswoman Sara Bettencourt said in an e-mail. "Some people may experience slight delays as we work through the backlog, but were working as quickly as we can to fix that."
PayPal started experiencing problems with its service on Friday following a monthly software update. Officials at the San Jose, Calif., company, owned by eBay Inc., blamed a software glitch for intermittent outages that cut across account access as well as payment, shipping and other services.