Executive Summary

 
 
By Jim Rapoza  |  Posted 2002-08-12 Email Print this article Print
 
 
 
 
 
 
 


: SurveySolutions XP Executive Summary: SurveySolutions XP

Usability Good
Capability Good
Performance Good
Interoperability Good
Manageability Fair
Scalability Fair
Security Fair
For companies that want direct customer feedback, surveys are still one of the best ways to go, and SurveySolutions XP makes it easy to create, deploy and analyze large, complex surveys in a variety of ways.

COST ANALYSIS

Businesses that rarely do surveys may prefer Web-based services, which often charge $500 per survey. However, any business that does at least a couple of surveys per year will find Survey- Solutions XP Professional to be a bargain at $995.

(+) User-friendly, Word-like interface; can be easily deployed to any Web server.

(-) Wizards dont work for complex survey questions; options for defining Web deployment settings could be better.

EVALUATION SHORT LIST
  • Apian Software Inc.s SurveyPro
  • WebSurveyor Corp.s Web-based service
  • Mercator Software Inc.s Snap Professional
  • www.perseus.com



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    Jim Rapoza, Chief Technology Analyst, eWEEK.For nearly fifteen years, Jim Rapoza has evaluated products and technologies in almost every technology category for eWEEK. Mr RapozaÔÇÖs current technology focus is on all categories of emerging information technology though he continues to focus on core technology areas that include: content management systems, portal applications, Web publishing tools and security. Mr. Rapoza has coordinated several evaluations at enterprise organizations, including USA Today and The Prudential, to measure the capability of products and services under real-world conditions and against real-world criteria. Jim Rapoza's award-winning weekly column, Tech Directions, delves into all areas of technologies and the challenges of managing and deploying technology today.
     
     
     
     
     
     
     

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