Executive Summary

By John Taschek  |  Posted 2002-06-10 Print this article Print

: Offline Edition"> Executive Summary: Offline Edition
Salesforce.coms Offline Edition bridges the chasm that divides hosted applications from the offline world. Offline Editions use of XML and XSLT effectively re-creates the online environment, allowing sales workers in the field to take their data with them, enabling them to do their jobs more effectively.

Cost Analysis

Salesforce.coms Enterprise Edition is $125 per user per month. The client "software" is included with the monthly charge. Salesforce.coms product is less expensive to implement than traditional CRM packages, and using this particular software-as-a-service model will allow organizations to achieve a faster return on investment.

(+) Streamlined user interface; easy to use; low cost; fast time to benefit; no maintenance costs; effective re-creation of online environment; good import and export facilities.

(-) Offline Edition has no built-in security; not all data is synchronized by design; requires IE 5.5 or higher.

Evaluation Short List
  • Siebels Siebel 7
  • Onyxs Onyx Enterprise CRM Product Suite
  • Interacts Saleslogix
  • E.piphany Inc.s E.piphany E.6
  • www.salesforce.com

    As the director of eWEEK Labs, John manages a staff that tests and analyzes a wide range of corporate technology products. He has been instrumental in expanding eWEEK Labs' analyses into actual user environments, and has continually engineered the Labs for accurate portrayal of true enterprise infrastructures. John also writes eWEEK's 'Wide Angle' column, which challenges readers interested in enterprise products and strategies to reconsider old assumptions and think about existing IT problems in new ways. Prior to his tenure at eWEEK, which started in 1994, Taschek headed up the performance testing lab at PC/Computing magazine (now called Smart Business). Taschek got his start in IT in Washington D.C., holding various technical positions at the National Alliance of Business and the Department of Housing and Urban Development. There, he and his colleagues assisted the government office with integrating the Windows desktop operating system with HUD's legacy mainframe and mid-range servers.

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