VoiceXML 2.0 Step Closer to Web Standard
The Web voice response specification reaches the World Wide Web Consortium's proposed recommendation stage, a final review period before it becomes a standard for the development of speech applications.VoiceXML 2.0 is one step away from becoming a full-fledged standard of the World Wide Web Consortium. A Web specification for the development of voice response applications, Voice Extensible Markup Language 2.0 has reached the W3Cs "proposed recommendation" stage, a final review period before becoming an official recommendation, or standard, the W3C announced on Tuesday. "VoiceXML 2.0 has the power to change the way phone-based information and customer services are developed," said Dave Raggett, the W3Cs voice browser activity lead, in a statement.
Voice XML 2.0 is a key component of the W3Cs Speech Interface Framework focused on expanding access to Web-based services through voice interactions. VoiceXML 2.0 controls how a speech-enabled application interacts with a user, such as in interactive voice response, or IVR, applications commonly used to route calls through voice commands instead of through key pads.