VoiceXML 2.0 Step Closer to Web Standard

 
 
By Matthew Hicks  |  Posted 2004-02-04 Email Print this article Print
 
 
 
 
 
 
 

The Web voice response specification reaches the World Wide Web Consortium's proposed recommendation stage, a final review period before it becomes a standard for the development of speech applications.

VoiceXML 2.0 is one step away from becoming a full-fledged standard of the World Wide Web Consortium. A Web specification for the development of voice response applications, Voice Extensible Markup Language 2.0 has reached the W3Cs "proposed recommendation" stage, a final review period before becoming an official recommendation, or standard, the W3C announced on Tuesday. "VoiceXML 2.0 has the power to change the way phone-based information and customer services are developed," said Dave Raggett, the W3Cs voice browser activity lead, in a statement.
Voice XML 2.0 is a key component of the W3Cs Speech Interface Framework focused on expanding access to Web-based services through voice interactions. VoiceXML 2.0 controls how a speech-enabled application interacts with a user, such as in interactive voice response, or IVR, applications commonly used to route calls through voice commands instead of through key pads.
What is the basis of voice recognition technology? Click here to read more about the subject. A specification must prove that it can work in interoperable implementations before it advances to the final review stage. The W3C said that VoiceXML 2.0 has proven at least eight implementations, either in prototype or released products. The VoiceXML Forum, a group of 380 vendors and companies backing the specification, said in a statement that it supports the W3Cs promotion of VoiceXML 2.0 to the final stage. The VoiceXML Forum, founded by IBM, AT&T, Lucent Technologies and Motorola Inc., released VoiceXML 1.0 in 2000
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Matthew Hicks As an online reporter for eWEEK.com, Matt Hicks covers the fast-changing developments in Internet technologies. His coverage includes the growing field of Web conferencing software and services. With eight years as a business and technology journalist, Matt has gained insight into the market strategies of IT vendors as well as the needs of enterprise IT managers. He joined Ziff Davis in 1999 as a staff writer for the former Strategies section of eWEEK, where he wrote in-depth features about corporate strategies for e-business and enterprise software. In 2002, he moved to the News department at the magazine as a senior writer specializing in coverage of database software and enterprise networking. Later that year Matt started a yearlong fellowship in Washington, DC, after being awarded an American Political Science Association Congressional Fellowship for Journalist. As a fellow, he spent nine months working on policy issues, including technology policy, in for a Member of the U.S. House of Representatives. He rejoined Ziff Davis in August 2003 as a reporter dedicated to online coverage for eWEEK.com. Along with Web conferencing, he follows search engines, Web browsers, speech technology and the Internet domain-naming system.
 
 
 
 
 
 
 

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