10 Reasons Microsoft Office Shouldn't Fear Google Docs - Selling the Cloud (
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6. User misunderstanding
For years, consumers and employees have been using Office to type out
documents, create spreadsheets and build presentations. They have become
comfortable using Office. Trying to get them to switch to a Web-based solution
will be one of Google's biggest challenges. Mainstream users are notoriously
complacent. They don't see the need to switch to new products unless there is a
compelling reason to do so. And trying something new can sometimes be
intimidating. For the most part, users don't understand the idea behind
Web-based productivity suites and many don't want to try to learn about them. Ballmer
can rest easy knowing that.
7. The cloud is for niche markets right now
Following that, it's important to realize that the
cloud is not yet on the mainstream user's radar. If Google or Microsoft
polled average PC users right now and asked how they plan to integrate cloud
computing into their lives, I'm willing to bet that the vast majority of
respondents wouldn't know. But if those companies polled IT professionals or
top executives at companies, they would know for sure how the cloud could help
them. Like anything else, it takes time for major tech trends to shift from the
niche to the mainstream. The cloud is just one of those things. And Google
Docs, unlike Office, relies on that realm.
8. Google's halfway strategy
Google's Google Docs strategy is somewhat perplexing. The company has
consistently updated the software to make it more appealing to users, but it
hasn't done enough to promote it as an alternative to Office. If it really wants
to take on Microsoft, Google needs to do a much better job of marketing Docs as
the next big thing in productivity. Mainstream users don't know that Google
Docs could replace Office. And Microsoft certainly won't tell them. If Google
doesn't actively seek out Docs users, Microsoft won't need to worry.
9. Time is on its side
When compared with Office, it's blatantly clear that Google Docs just isn't
ready for widespread use. Yes, the software will work just fine for word
processing, and some users might find its spreadsheets application useful
enough. But Google needs to work hard at improving Docs over the next few years
to eventually get it on the same level as Office. That won't be easy, since
Microsoft has a big head start. Still, if Google wants its suite to be
considered an alternative to Office, it needs to get to work on several
improvements that could take a long time to implement. For Microsoft, that
means a few more years before it needs to worry about Google.
10. Microsoft is online too
We can't forget that Microsoft is attempting to cut Google off at the pass by
offering Office online. The company's Web integration won't be able to match
Office 2010, but being able to switch from the desktop version of the software
to a Web-based version to continue working while on the go should appeal to
most users. So while Google might have a Web-based alternative to match Office,
Microsoft is delivering both a desktop version and an online version of its
software. That effectively gives users a choice that they can't get from
Google. And that, like many other things, could stunt Google's growth in the
productivity space.
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