Calendaring Sets Exchange Apart
While my network is small, Ive worked in much larger organizations where Exchange made it possible to schedule meetings involving a number of people at the best time for all of them. Powerful calendaring is a good reason for choosing Exchange. I keep lots of tidbits stored as notes on the Exchange server, which makes them available to me wherever I go. Likewise, my personal telephone directory and several shared contact lists.Calendars and contacts are a pretty good reason to choose Outlook, as are public folders, which have never really caught on as well as they should have. MS Exchange 12 beta brings unified messaging. Click here to read more. I am aware that some of what Ive described is as much Outlook features as they are part of Exchange. Its easy to blur the line between client and server, which is what Microsoft wants us to do. As Office 12 approaches, I am excited about the improved links it offers between SharePoint server and Outlook. Group collaboration has always been a heartbreaker for me, never coming close to reaching its potential to help us work better and more efficiently. SharePoint server (not the portal server of the same name) will, in Office 12, offer the kinds of project and workgroup-based collaboration that will meet many peoples need for shared documents, calendars, contact lists, file stores, and so forth. While SharePoint has a Web interface, integration with Outlook (and thus Exchange server) will probably be how most users experience these new collaboration features, which include other Office applications as well. Like many, I am skeptical of Microsofts "unified messaging" concept, in which Outlook and Exchange provide voice telephony features as well. I know people who have been using the ShoreTel VOIP product, which integrates with Outlook, and they have been very happy with it. I just think it will be awhile before the majority of enterprises (and their users) will be ready to see their e-mail and voicemail merged. Like I said, I am sure there are companies that compete with Microsoft Exchange, but besides simple e-mail and the few people I know using Lotus or Novell solutions, I am at a bit of a loss to name those competitors. If all you think of when you think about Exchange is e-mail, youre not getting your moneys worth. But most people, while not taking full advantage of all its functionality, still find the Outlook/Exchange combination an essential part of their day and see no reason to replace it with anything else. Key Exchange protocol flaw haunts Cisco, Juniper. Click here to read more. Could a competitor design an "Exchange killer?" Well, several have tried over the years and none has come close. As long as Microsoft has control of most users desktops, Exchanges competitors, however smart or sincere they may be, will remain distant also-rans, at least in the United States. Its just too difficult for a competitor to be "better enough" to make large numbers of Microsoft customers want to switch. Are there international opportunities? If you want to give your software away, I am sure there are. Over the very long term, Microsoft could face a serious competitive threat from open source as second- and third-world nations invest in the technology they can afford. But, that is so far in the future that I doubt Mr. Ressler spends any time thinking about it, though I am pretty certain Suns Mr. Phipps does. Contributing editor David Coursey has spent two decades writing about hardware, software and communications for business customers. He can be reached at firstname.lastname@example.org. Check out eWEEK.coms for Microsoft and Windows news, views and analysis.
Plaxo, which I know some people dont like, drops into Outlook and keeps my contacts up-to-date and makes it easy to add new people to my contact list.