Microsoft reported strong earnings for the second fiscal
quarter of 2010, with its revenues of $19.02 billion representing a 14 percent
increase from the same quarter a year ago, but executives on the company’s Jan.
28 earnings call highlighted a certain dichotomy: while consumer spending was
up, contributing mightily to the 60 million Windows 7 licenses sold since the
operating system’s Oct. 22 release, enterprise software spending remained
flat.
"We have not seen a return to enterprise growth," Bill
Koefoed, Microsoft’s general manager of Investor Relations, told
media and analysts listening in on the call. He added that "conditions from
last quarter remain unchanged" for business spending.
Microsoft previously indicated that its own revenues would be
heavily dependent on a generalized tech refresh for consumers and businesses in
2010 and beyond. While there are indications that consumers may indeed be
spending more on hardware and software, the comparative weakness in the business
segment begs the question—when will a similar refresh begin for the enterprise
and SMBs (small and midsize businesses)?
Click here for more information on consumer PCs shown off at CES 2010.
According to analysts, the flatness in enterprise software
sales at the beginning of 2010 is to be expected, considering the number of new
applications—including Office 2010, Exchange 2010 and SharePoint 2010—either
newly released or slated for general rollout later in the year.
"If I'm a business and I have a limited budget, why would I
buy Office 2007 when there’s a new version imminent?" Neil MacDonald, an analyst
with Gartner, told eWEEK in an interview on Jan. 29. "I think what you’re seeing
is people who are waiting for these releases to come out."
MacDonald predicted that business spending on software would
pick up more substantially in the third and fourth quarters of the calendar
year, after businesses take a look at platforms such as Office 2010 released
over the summer.
Other analysts seemed to concur with that
assessment.
"The business cycle should coincide with a server refresh
cycle and the release of Office 2010 starting later this calendar year,"
Katherine Egbert, an analyst with Jefferies & Co., wrote in a Jan. 29
research note.
"Expect the corporate PC refresh to provide additional growth
starting in the [second half] of 2010," analyst Yun Kim of Broadpoint AmTech
suggested in a Jan. 29 research note.
Sandeep Aggarwal, an analyst with Collins Stewart, suggested
in a Jan. 29 report that Microsoft would benefit from a tech refresh, but
declined to fix a timeline to that uptick.
"EPS impact from Azure and Office 2010 launch, sustainable
market share gain by Bing, and slow but eventual recovery in Enterprise demand
are not reflected in the stock price," which Aggarwal expected to rise.
Until that time, though, Microsoft could continue to be
affected by the lack of business spending, Aggarwal added: "Microsoft did not
see any signs of pick up in demand by Enterprise and most of the upside was
consumer driven. Until we see a noticeable pick up in Enterprise demand, in
addition to Server & Tools and MBD, Microsoft will be affected due to
unfavorable mix shift."
Microsoft itself anticipates a tech refresh to happen in
2010.
"We expect the tech refresh to begin this calendar year,"
Microsoft Chief Financial Officer Peter Klein said during the Jan. 28 earnings
call, adding that the company expected to see sales rise "gradually over a
couple of years."
But it will be at least another quarter to see if tech
spending by businesses picks up.