Redmond's not extending its basic support for NT 4 and Exchange 5.5, but it is extending custom paid support for the product.
While Microsoft continues to emphasize that it is not
extending its basic support for NT Server 4.0 beyond December 31, it is continuing to give users whove held off from upgrading slight reprieves.
The latest, announced Friday, is one additional year of custom, paid support for NT 4.0 Server. The new deadline for the end of Microsoft-provided custom support is December 31, 2006.
Microsoft also is extending the custom-support period for Exchange Server 5.5. Microsoft officials said Friday that custom, paid support for 5.5 release of Microsofts e-mail server will continue until December 31, 2007.
"It is important to keep in mind that this does not mean that Microsoft is extending the lifecycle for Windows NT Server 4.0, but rather providing customers who need additional time complete migrations a custom support offering," a company spokeswoman emphasized. And Microsofts ultimate guidance continues to be that all customers should upgrade to the latest versions of Windows and Exchange in order to maintain the highest possible levels of security, she added.
Before this summer, Microsoft provided five years of mainstream and two years of extended support. In May, Microsoft announced a revamped support policy for its key business products. Under the new policy, Microsoft will provide five years of "mainstream" (free) support and five years of extended (paid) support for most of its business software. Under extended support, Microsoft provides paid-incident support and free security-related hotfixes.
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: Microsoft Gives NT Server 4, Exchange Server 5.5 Users a (Small) Reprieve.