Microsoft's week included strong quarterly earnings driven by sales of Windows 7 and other traditional lines of business, but a series of announcements and beta releases also indicated the company's continued desire to align itself with the cloud. Microsoft and Facebook announced the beta launch of Docs for Facebook, a cloud-based productivity platform that lets Facebook users create and share Office documents with their Facebook contacts. Microsoft also opened--and then closed to new testers--the beta of its Windows Intune service, a cloud-based management system for administrators of midsize businesses.
Microsoft's week ended on a strong positive note, with the
company reporting that its fiscal 2010 third-quarter earnings had climbed 6
percent, year-over-year, to $14.50 billion. According to Microsoft executives
on an April 22 earnings call, that rise in income was due largely to sales of
Windows 7, although the company also saw upticks in other divisions such as
cloud services and Xbox.
"Windows 7 continues to be a growth engine, but we also saw
strong growth in other areas like Bing search, Xbox Live and our emerging cloud
services," Peter Klein, Microsoft's chief financial officer, wrote
in an April 22 statement ahead of that earnings call. "Our record
third-quarter revenue along with continued rigor on cost management resulted in
exceptional EPS growth."
During the actual call, Klein suggested a "return in business
hardware spending" seemed to be in the works, with both the enterprise and SMBs
(small- to midsize businesses) willing to open their wallets for IT
infrastructure. Microsoft's enterprise services grew 5 percent during the
quarter, while Windows server revenue also expanded. Many businesses had cut IT
spending in order to better weather the long-lasting global recession; a return
to IT infrastructure purchases suggests that at least a percentage of those
same businesses are now more optimistic about the economy moving forward.
However, the financial numbers for Microsoft's various
divisions remained mixed. While quarterly revenues for the Windows &
Windows Live Division hit $4.4 billion, a substantial increase from the $3.4
billion reported for the same quarter in 2009, revenues for the Microsoft
Business Division dipped slightly year-over-year to $4.2 billion.
Year-over-year quarterly revenue for the company's Server and Tools, Online
Services Division, and Entertainment and Devices Division were up slightly.
Even so, the overall numbers represent a marked change for
Microsoft's fortunes from 2009, when business and consumer cutbacks in IT
spending managed to depth-charge the company's bottom line. For the fourth
fiscal quarter of 2009, for example, Microsoft reported a 17 percent
year-over-year revenue decline, followed by a 14 percent decline for the first
fiscal quarter of 2010. In response, Microsoft had instituted cost-cutting
the layoffs of more than 5,000 employees in 2009.
Although Windows 7 sold some 90 million licenses by March
2010, business spending on the operating system has so far not matched consumer
adoption; during a Jan. 28 earnings call, Bill Koefoed, Microsoft's general
manager of Investor Relations, said that the company had "not seen a return to
enterprise growth" and that "weak business PC sales" continued to be a drag.
Now, though, it seems as if that trend of anemic business spending could be
The rest of Microsoft's week, though, dealt less with
hardware and Windows 7 and more with the cloud. On April 21, Microsoft
and Facebook announced the beta launch of Docs for Facebook, an online
applications platform that lets Facebook users create and share Word, Excel and
"Built on Microsoft Office 2010, the Docs app enables
Facebook users for the first time to create and share Microsoft Office
documents directly with their Facebook friends, using the Office tools they
already know," Lili Cheng, director of Microsoft's FUSE Labs, wrote in an April
21 posting on the FUSE Labs blog. FUSE Labs took four months to build the beta,
from concept to implementation, according to Cheng.
FUSE Labs was created in October 2009 with the express
purpose of developing software and services that focus on social connectivity
and rich media. In an Oct. 8 internal memo leaked to various news outlets,
Microsoft Chief Software Architect Ray Ozzie suggested that FUSE Labs would
"bring more coherence and capability to those advances development projects
where they're already actively collaborating with product groups to help them
succeed with -leapfrog' efforts."
Docs.com and their Facebook Connect link, users can view documents shared
by friends, or else create or upload their own documents. Those users can
control which Facebook friends can see or edit a document.
Microsoft also launched-and then closed to new testers-a
cloud-based management system for IT administrators called Windows Intune.
Aimed at midsize businesses, Windows Intune offers those IT pros a variety of
tools such as setting automatic antivirus policy and diagnosing unbootable PCs;
for end-users, the Intune dashboard offers access to software updates and tech
"Due to overwhelming response to the beta invitations, we
are no longer accepting new participants into the Windows Intune beta program
as we have exceeded our pre-set account limit," a
Microsoft spokesperson wrote in an April 20 email to eWEEK. "We appreciate
the high level of interest from our partners and customers and are hopeful that
this response to the beta will result in solid feedback to inform product
Windows Intune is scheduled for a month of beta-testing,
followed by a general release within a year. In addition, Intune also offers a
Windows 7 Enterprise upgrade subscription, although Microsoft executives have
declined to break down how much a business might save in Windows upgrading
costs by subscribing to Intune.
For the moment, it seems that Microsoft's traditional
product lines-notably Windows 7-are the drivers of the company's fortunes; but
the cloud is looming, and Microsoft also seems trying more than ever to
position itself for that.
Nicholas Kolakowski is a staff editor at eWEEK, covering Microsoft and other companies in the enterprise space, as well as evolving technology such as tablet PCs. His work has appeared in The Washington Post, Playboy, WebMD, AARP the Magazine, AutoWeek, Washington City Paper, Trader Monthly, and Private Air. He lives in Brooklyn, New York.