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Enterprise Applications, SAAS, Compliance, ERP, Business Intelligence and Call Centers

Enterprise application software includes the latest news about IT compliance, business intelligence, office productivity suites, enterprise resource planning (ERP), call centers, and Software-as-a-Service (SAAS). You can also find information about CRM (Customer Relationship Management), Sales Force Automation (SFA), ERP (Enterprise Resource Planning), BPM (Business Process Management), databases and database analysis tools. Enterprise Applications is also the place to find news about emerging Enterprise 2.0 products such as enterprise Web applications and wikis.

Top Enterprise Applications Article
Cisco’s free SIO To Go mobile application for iPhone puts important information from its Security Intelligence Operations service into the hands of network administrators on the move. However, customization capabilities and off-network accessibility are woefully incomplete. In addition, the organization of the presented data fails to prioritize the most critical or time-sensitive information.

New Slideshow
At its Professional Developers Conference in Los Angeles, Microsoft unleashed a slew of new technologies and new releases of exiting products/technologies. Among the new technologies include Silverlight 4, hints about Internet Explorer 9 and news about the Microsoft Windows Azure cloud platform.
News
Amazon.com says it has increased the Kindle's battery life by up to a week on a single charge, and has incorporated a PDF reader into the e-reader's design. Amazon.com's tweaks come as the e-reader market is gearing up in earnest for the holiday season, with Barnes & Noble claiming that demand for its own Nook e-reader is so strong that units won't ship until after the holidays. Meanwhile, smaller IT startups are also trying to carve off their own pieces of the mobile e-reader market.
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Cisco’s SIO To Go for iPhone is designed to provide security information contained within the company's Security Intelligence Operations service into the hands of network administrators on the move. For the most part, the content presented is valuable for those with Cisco networks, but customization capabilities and off-network accessibility are incomplete.
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A malicious worm is attacking iPhone users. And it’s pretty serious, as the worm can act like a botnet. The iPhone is also making news in South Korea this month, as regulators recently granted Apple a license to operate location-based services in the country. Data security and management solutions company Paragon Software Group recently announced the release of their latest disaster recovery, system migration and virtualization software program. The company also announced the release of System Upgrade Utilities 2010, designed for streamlined migration from Windows XP or Vista to the new Windows 7 while still allowing the user to keep their old system. Storage specialist Cloud Engines is releasing the latest version of Pogoplug. Oracle and SpringSource have teamed up to propose a new Eclipse project called "Enterprise Modules."
News
The request also set back by six working days to Dec. 4 a previously set Nov. 25 date for a hearing in Brussels, in which Oracle was to argue its case to EC commissioners that annexing Sun would not materially affect the world's enterprise parallel database market.
Review
In Office 2007, the Outlook mail client looked a lot like its previous iteration, lacking even a full implementation of the productivity suite's ribbon interface. With Outlook 2010, however, Microsoft has caught the mail client up with the rest of the Office suite. eWEEK Labs' tests of the Outlook 2010 beta show some significant improvements, but also some room for confusion.
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Google purchases display ad specialist Teracent for an undisclosed sum, showing the search engine is going after market share enjoyed by Yahoo and Microsoft. Teracent uses machine learning technology to pick and choose from thousands of creative elements in display ads, including images, products, messages and colors. Teracent might seem like a small purchase in the wake of Google's $750 million bid for mobile display ad provider AdMob, but the deal underscores Google's commitment to boosting its display ad market share.
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News Analysis: Google's Chrome OS might not be the most viable operating system for every user, but it's certainly capturing significant attention. It has several neat features. But Chrome OS is also missing some important elements that it should have if it is going to win acceptance beyond the niche market of netbook users willing to rely on the Web for most of their computing needs.
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Verizon is rolling out its Telehealth Collaboration Services, which aid health care organizations in setting up online collaboration environments to help physicians connect remotely with patients and other health care professionals. Verizon also will help organizations design and implement the telehealth environments. Other vendors, such as Cisco Systems, also are getting into the telehealth field, which one analyst company says could grow into a $6.1 billion market annually.
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What do people who test hardware, software and services day-in and day-out want for themselves this holiday season? eWEEK Labs analysts named the products they pine for to make work easier and more effective—and maybe a little fun, too.
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The culprit of the FAA 4-hour flight-plan system failure was eventually determined to be a routing error in the software configuration inside a telecom router link at the FAA's Salt Lake City data distribution hub, pushing the router offline. Here is a detailed point-by-point timeline, supplied to eWEEK by the FAA and the Professional Aviation Safety Specialists union.
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Released with the Office 2010 beta, the Outlook 2010 beta looks to be a fairly significant upgrade over the previous version. Outlook 2010 is now a full-fledged member of the Office suite, with full use of the Office ribbon in the Outlook interface. Outlook 2010 also will help users quickly perform common tasks and integrate social network awareness directly into the mail client. However, the only so-called social network the beta currently works with is Microsoft's own SharePoint.
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Researchers at Symantec say exploit code for a zero-day security vulnerability has been uncovered in Internet Explorer 6 and 7.
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Microsoft at PDC Nov. 18 shared some new ideas it's bringing to Internet Explorer 9. The company says it plans to make the browser more Web- and developer-friendly, while still maintaining the familiar Internet Explorer identity. That sounds nice, but in the end, Microsoft said very little about what it specifically plans to offer in IE 9.

Realizing that, we have decided to take a step back, evaluate Internet Explorer and try to determine what should make its way into the next version. It won't be an easy task. In recent years, Microsoft has made strides in the effort to improve Internet Explorer with its new Suggested Sites feature, as well as InPrivate, a security mode. But there is still much to be desired, and Microsoft has some heavy work ahead if it wants retain its dominant position in the browser space. To help get the development project started, here are 10 features we really want to see in IE 9.
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REVIEWS
However, a powerful pair of trends--driven almost as aggressively by Microsoft as by the rest of the industry--are working to expand the viability not only of Linux but of Mac OS X, Solaris and other platforms yet unknown or uninvented: a shift to Web-based applications and "WaaR," or Windows as a Runtime.
Based on tests of new beta versions, neither Firefox 3.6 nor Google Chrome 4.0 will be major steps forward for the browsers. The only significant new feature in the Chrome 4.0 beta is Bookmark Sync. The Firefox 3.6 beta boasts more new features than the Chrome 4.0 beta, but none are groundbreaking.
The free SeaMonkey suite is very similar to the old Mozilla software while keeping the underlying technology up-to-date. The new SeaMonkey 2.0, for example, adds the capabilities of Firefox 3.5's underlying browsing engine while maintaining the old Mozilla look and feel. eWEEK Labs' tests show that SeaMonkey 2.0 takes some getting used to but has some compelling features, especially for organizations that want an all-in-one Internet suite.
Mac OS X Server Snow Leopard deserves a top spot on IT managers' evaluation list for system updates in creative departments where Macs predominate. Snow Leopard Server could be considered for general enterprise deployment, but its built-in creative and communications functions make the operating system best suited for use where high-value content is produced. Of note are the updates to the Podcast Producer, Wiki and Mobile Access components.
Microsoft recently provided a limited-access technical preview of its Office Web Apps suite. eWEEK Labs' tests so far show that the Office Web Apps suite, while studded with its fair share of tech preview warts, signals that Microsoft's counterattack on the online office encroachment of Google, Zoho and others is off to a solid start.
 
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