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Enterprise Applications, SAAS, Compliance, ERP, Business Intelligence and Call Centers

Enterprise application software includes the latest news about IT compliance, business intelligence, office productivity suites, enterprise resource planning (ERP), call centers, and Software-as-a-Service (SAAS). You can also find information about CRM (Customer Relationship Management), Sales Force Automation (SFA), ERP (Enterprise Resource Planning), BPM (Business Process Management), databases and database analysis tools. Enterprise Applications is also the place to find news about emerging Enterprise 2.0 products such as enterprise Web applications and wikis.

Top Enterprise Applications New Slideshow
Although its work started just a few weeks ago, Microsoft unveiled some new ideas it's bringing to Internet Explorer 9 this week. The company said that it plans to make the browser more Web- and developer-friendly, while still maintaining the familiar Internet Explorer identity. That sounds nice, but in the end, Microsoft said very little about what it plans to offer in Internet Explorer 9.

Realizing that, we have decided to take a step back, evaluate Internet Explorer, and try to determine what should make its way to Microsoft's follow-up. It won't be an easy task. In recent years, Microsoft has made strides to improve Internet Explorer with its new Suggested Sites feature, as well as InPrivate, a new security mode. But there is still much to be desired. Microsoft has some heavy work to do if it wants retain its dominant position in the browser space. To get help get the IE9 development project started, here are 10 features we really want to see in Internet Explorer 9.

News
The initial January testing period for Aircell's Gogo Inflight Internet service will be limited to Air Canada's Toronto-Los Angeles and Montreal-Los Angeles routes.
News
IBM unveiled a number of new software products to make it easier for businesses to manage their mainframe environments and develop applications for the platform. In addition, CA announced that its Endevor Software Change Manager is integrated with IBM’s Rational mainframe developer platform.
News
Microsoft uncovers a vulnerability in a controversial Google plug-in for Internet Explorer that could be exploited to bypass cross-origin protections. Google patched the issue this week in an update.
News
Microsoft CEO Steve Ballmer tells his audience at the Microsoft Annual Shareholder Meeting that Windows 7 has been outselling previous versions of Windows, including Windows Vista, by a ratio of 2-to-1. Data from outside analysts suggests that Windows 7 has made steady gains in the PC market since its Oct. 22 release.
New Slideshow
NEW YORK—The Web 2.0 Expo was not quite the news frenzy that its San Francisco-based brother Web 2.0 Summit was in 2009. But the show's creator, high-tech publishing guru Tim O'Reilly, provided some zing Nov. 17 by arguing that arms races between Google and Apple as well as Facebook and Twitter threaten to stifle the Internet as we know it. O'Reilly also said Microsoft would emerge as a major player in the open Web ecosystem. Digg founder Kevin Rose and Digg CEO Jay Adelson discussed the past, present and future of Digg, while Hunch Chief Product Officer Caterina Fake and Microsoft researcher Danah Boyd held forth on the social Web. Lifehacker founder Gina Trapani discussed some Google Wave use cases.
Video
SocialPet, a new product from Jetmetric, lets administrators send fake phishing e-mails to selected employees to determine which ones know enough to ignore the messages and which don’t - posing a threat to company security.
New Slideshow
In a few short years Facebook and Twitter have attracted so many users and had such an influence on the way people interact on the Internet that Salesforce.com has decided that the social networking paradigm is the way for people to interact with its cloud CRM application. On Nov. 18 the company introduced its upcoming Salesforce Chatter, a "secure enterprise collaboration application and social development platform," as the highlight of its annual Dreamforce user conference in San Francisco. Chatter will provide links to Twitter feeds and Facebook profile information. Salesforce users will be able to filter the most relevant Twitter feeds through Chatter to track the competition, watch for new business leads and follow developments and user opinions about a particular product or industry.
News
News Analysis: Google is new to the operating system market, so it has to demonstrate that it understands how to build and maintain a secure Web OS. The history of Windows security has shown there are many avenues of attack against a desktop operating system. There are even more potential attack strategies for an online OS. But whether Google has learned the many hard lessons of Web security is very much in doubt at this point.
Review
The 802.11n standard's performance and compatibility with older gear make it a no-brainer upgrade.
Article
An emerging core competency of every business is being able to deliver real-time analytical intelligence to those who need it. Advanced technologies such as pervasive business intelligence and active data warehousing can help businesses leverage their portals and Web 2.0 techniques to deliver fresh, timely information to users. Here, Knowledge Center contributors Dave Schrader and Dan Graham offer 10 ways to use pervasive business intelligence to dramatically transform your business.
News
Microsoft and SAP announced that the SAP BusinessObjects Planning and Consolidation application would be "a preferred solution" for Microsoft customers seeking business functionality such as planning, budgeting, and financial forecasting. Both companies will explore ways to accelerate adoption of the SAP application among Microsoft's user base. Microsoft’s focusing on its core products, and divesting itself of some internally created business-intelligence applications, leaves it open to such partnerships.
News
MindTouch Nov. 19 joined Google, Zoho, Microsoft and a raft of others in SAAS with MindTouch Cloud, embracing the Internet as a way to deliver collaboration applications. MindTouch Cloud lets non-technical sales representatives or business managers pull business data from CRM and ERP applications, such as Salesforce.com, SugarCRM, and Oracle, and weave them into documents in team workspaces. MindTouch CEO Aaron Fulkerson said his company is targeting Microsoft's SharePoint collaboration platform and Google Apps, which offer classic document and spreadsheet applications without blending in the business data.
Review
Microsoft's "Windows 7 Is My Idea" billboard campaign reminds eWEEK Labs' Andrew Garcia that annoying things about Windows are still present in Version 7--and that new annoyances have been added to the list. Here's what Garcia would add to the OS to make Windows truly his idea.
News
Salesforce.com demonstrated a new work group collaboration tool dubbed "Chatter" as the highlight of opening keynote of its annual Dreamforce user conference Nov. 18 at San Francisco's Moscone Convention Center. Chatter is designed with a Facebook-like interface and allows users to set up real-time feeds of selected Twitter posts. Chatter will run as part of Salesforce's customer relationship management platform with the object of enabling enterprises to set up collaboration groups to share information, close business deals or solve customer problems.
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REVIEWS
However, a powerful pair of trends--driven almost as aggressively by Microsoft as by the rest of the industry--are working to expand the viability not only of Linux but of Mac OS X, Solaris and other platforms yet unknown or uninvented: a shift to Web-based applications and "WaaR," or Windows as a Runtime.
Based on tests of new beta versions, neither Firefox 3.6 nor Google Chrome 4.0 will be major steps forward for the browsers. The only significant new feature in the Chrome 4.0 beta is Bookmark Sync. The Firefox 3.6 beta boasts more new features than the Chrome 4.0 beta, but none are groundbreaking.
The free SeaMonkey suite is very similar to the old Mozilla software while keeping the underlying technology up-to-date. The new SeaMonkey 2.0, for example, adds the capabilities of Firefox 3.5's underlying browsing engine while maintaining the old Mozilla look and feel. eWEEK Labs' tests show that SeaMonkey 2.0 takes some getting used to but has some compelling features, especially for organizations that want an all-in-one Internet suite.
Mac OS X Server Snow Leopard deserves a top spot on IT managers' evaluation list for system updates in creative departments where Macs predominate. Snow Leopard Server could be considered for general enterprise deployment, but its built-in creative and communications functions make the operating system best suited for use where high-value content is produced. Of note are the updates to the Podcast Producer, Wiki and Mobile Access components.
Microsoft recently provided a limited-access technical preview of its Office Web Apps suite. eWEEK Labs' tests so far show that the Office Web Apps suite, while studded with its fair share of tech preview warts, signals that Microsoft's counterattack on the online office encroachment of Google, Zoho and others is off to a solid start.
 
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