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eWEEK Messaging and Collaboration coverage includes news and reviews on instant messaging, text messaging, Unified Communications, chat, workflow, knowledge and information sharing, automated alerts, SMS, Web conferencing, online meetings, decision making and wikis. eWEEK also watches Messaging and Collaboration vendors and products such as Microsoft Communications Server, Microsoft SharePoint, Adobe, Documentum, IBM, Microsoft, Intuit, Oracle, vignette, ICQ, Jabber and LAN Messenger
Top Messaging & Collaboration News
TransMedia, the software maker trying to challenge Microsoft and Google in the world of Web operating systems and collaboration, Dec. 7 will launch a fresh version of its Glide operating system with a focus on desktop and Web search. Glide OS 4.0 adds a search box and a bidirectionally synchronized file management system to the Web browser it is plugged into. Users who need to find content can use the search box to search the content local to their computer, as well as Web content from Google, Microsoft Bing, Yahoo, YouTube, Twitter and other sources.
New Slideshow
The holidays can be tense enough, what with the various family commitments, gift-buying and travel. So it shouldn't come as a surprise that there are strong opinions out there regarding how and when people should and shouldn't use their Internet-connected mobile devices, from laptops to smartphones to netbooks. According to a survey of adults by Harris Interactive, conducted for Intel, more than half of the population agrees that mobile devices are a part of daily life and that society needs to adapt, and that the nature of business means that people have to be constantly connected. However, 80 percent said there are unspoken etiquette rules around the use of mobile devices, and 69 percent said violations of those rules are unacceptable. Here, eWEEK presents Intel's finding of some of the dos and don'ts around mobile technology use during the holidays.
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eWEEK Editor Deb Donston lists the things she is grateful for this year—and the things she would like to be grateful for next year.
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News Analysis: The iPhone might be a great device that appeals to many, but the smartphone still lacks several key features that could make it perfect for any user. There is still much that Apple could do to improve its appeal to business users and to greatly expand the application developer community.
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While the business optimism of cost-conscious businesses has fluctuated significantly throughout 2009, a survey by Constant Contact suggests companies are feeling positive about the holiday shopping season.
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Glowpoint's ScheduleSync telepresence feature now integrates with Microsoft Exchange, the company announces.
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IBM's research team comes up with a new tool that translates text between English and 11 other languages.
Review
In Office 2007, the Outlook mail client looked a lot like its previous iteration, lacking even a full implementation of the productivity suite's ribbon interface. With Outlook 2010, however, Microsoft has caught the mail client up with the rest of the Office suite. eWEEK Labs' tests of the Outlook 2010 beta show some significant improvements, but also some room for confusion.
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Verizon is rolling out its Telehealth Collaboration Services, which aid health care organizations in setting up online collaboration environments to help physicians connect remotely with patients and other health care professionals. Verizon also will help organizations design and implement the telehealth environments. Other vendors, such as Cisco Systems, also are getting into the telehealth field, which one analyst company says could grow into a $6.1 billion market annually.
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Gist Public Profiles is a new service that lets users publish their contact details, including name, company name and profile picture, personalized news and social network data on a public Web page. Ideally, this service -- and certainly any inclusion deals with Google, Bing or both -- will help Gist grow its user base. While Gist is a fledgling offering yearning for traction among any users who will try it out, e-mail in-box management and socialization tools are gaining traction in businesses. Xobni launched Xobni Enterprise, a secure version of its e-mail search plug-in, while Microsoft launched Outlook Social Connector.
New Slideshow
Released with the Office 2010 beta, the Outlook 2010 beta looks to be a fairly significant upgrade over the previous version. Outlook 2010 is now a full-fledged member of the Office suite, with full use of the Office ribbon in the Outlook interface. Outlook 2010 also will help users quickly perform common tasks and integrate social network awareness directly into the mail client. However, the only so-called social network the beta currently works with is Microsoft's own SharePoint.
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Global mailbox shipments decreased by more than 4 million during the first six months of 2009, according to a report from T3i Group.
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The proliferation of smartphones is increasing the propensity of consumers to use nonvoice communication, a study by BIA/Kelsey finds.
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In order to reduce its operating cost, AOL management is asking for so-called voluntary layoffs. Involuntary layoffs will follow if AOL does not hit its target of reducing its operating budget by $200 million in the first half of 2010.
New Slideshow
NEW YORK—The Web 2.0 Expo was not quite the news frenzy that its San Francisco-based brother Web 2.0 Summit was in 2009. But the show's creator, high-tech publishing guru Tim O'Reilly, provided some zing Nov. 17 by arguing that arms races between Google and Apple as well as Facebook and Twitter threaten to stifle the Internet as we know it. O'Reilly also said Microsoft would emerge as a major player in the open Web ecosystem. Digg founder Kevin Rose and Digg CEO Jay Adelson discussed the past, present and future of Digg, while Hunch Chief Product Officer Caterina Fake and Microsoft researcher Danah Boyd held forth on the social Web. Lifehacker founder Gina Trapani discussed some Google Wave use cases.
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Liaise is a plug-in for Microsoft Outlook designed to ease task and project management for individuals and teams through e-mail. The product shows some promise, but performance and other issues may make it more hinderance than help.
Sure, the developer preview is rough. But Google Wave's innovative collaboration metaphor, its customizability and its potential as a protocol make it compelling as a next-gen productivity tool.
In its current, developer preview form, Google Wave doesn't live up to the hype that has surrounded it since its announcement. But, based on eWEEK Labs' tests, the collaboration platform could be leveraged by inventive developers to provide a new level of Web 2.0 engagement.
Xobni Plus--the paid service upgrade to the free Xobni--provides advanced search, indexing and filtering capabilities that allow users to work more efficiently in Microsoft Outlook.
Video conferencing is traditonally touted as a money-saving technology in a down economy. Companies can slash their travel budgets by using video conferencing, but meeting with partners and suppliers outside of your own network requires interoperability of video conferencing systems. eWEEK Labs tests the ability of two very different systems to work together.
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