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eWEEK Messaging and Collaboration coverage includes news and reviews on instant messaging, text messaging, Unified Communications, chat, workflow, knowledge and information sharing, automated alerts, SMS, Web conferencing, online meetings, decision making and wikis. eWEEK also watches Messaging and Collaboration vendors and products such as Microsoft Communications Server, Microsoft SharePoint, Adobe, Documentum, IBM, Microsoft, Intuit, Oracle, vignette, ICQ, Jabber and LAN Messenger
Top Messaging & Collaboration News
The proliferation of smartphones is increasing the propensity of consumers to use nonvoice communication, a study by BIA/Kelsey finds.
News
In order to reduce its operating cost, AOL management is asking for so-called voluntary layoffs. Involuntary layoffs will follow if AOL does not hit its target of reducing its operating budget by $200 million in the first half of 2010.
New Slideshow
NEW YORK—The Web 2.0 Expo was not quite the news frenzy that its San Francisco-based brother Web 2.0 Summit was in 2009. But the show's creator, high-tech publishing guru Tim O'Reilly, provided some zing Nov. 17 by arguing that arms races between Google and Apple as well as Facebook and Twitter threaten to stifle the Internet as we know it. O'Reilly also said Microsoft would emerge as a major player in the open Web ecosystem. Digg founder Kevin Rose and Digg CEO Jay Adelson discussed the past, present and future of Digg, while Hunch Chief Product Officer Caterina Fake and Microsoft researcher Danah Boyd held forth on the social Web. Lifehacker founder Gina Trapani discussed some Google Wave use cases.
New Slideshow
In a few short years Facebook and Twitter have attracted so many users and had such an influence on the way people interact on the Internet that Salesforce.com has decided that the social networking paradigm is the way for people to interact with its cloud CRM application. On Nov. 18 the company introduced its upcoming Salesforce Chatter, a "secure enterprise collaboration application and social development platform," as the highlight of its annual Dreamforce user conference in San Francisco. Chatter will provide links to Twitter feeds and Facebook profile information. Salesforce users will be able to filter the most relevant Twitter feeds through Chatter to track the competition, watch for new business leads and follow developments and user opinions about a particular product or industry.
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MindTouch Nov. 19 joined Google, Zoho, Microsoft and a raft of others in SAAS with MindTouch Cloud, embracing the Internet as a way to deliver collaboration applications. MindTouch Cloud lets non-technical sales representatives or business managers pull business data from CRM and ERP applications, such as Salesforce.com, SugarCRM, and Oracle, and weave them into documents in team workspaces. MindTouch CEO Aaron Fulkerson said his company is targeting Microsoft's SharePoint collaboration platform and Google Apps, which offer classic document and spreadsheet applications without blending in the business data.
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Salesforce.com demonstrated a new work group collaboration tool dubbed "Chatter" as the highlight of opening keynote of its annual Dreamforce user conference Nov. 18 at San Francisco's Moscone Convention Center. Chatter is designed with a Facebook-like interface and allows users to set up real-time feeds of selected Twitter posts. Chatter will run as part of Salesforce's customer relationship management platform with the object of enabling enterprises to set up collaboration groups to share information, close business deals or solve customer problems.
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Polycom is unveiling its ATX 300 offering, designed to enable businesses to work with audiovisual integrators to create customized telepresence environments based on Polycom technology. Polycom officials say this differentiates ATX 300 from the turnkey solutions rivals like Cisco and Tandberg offer.
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At the GSM Association's Mobile Asia Congress, China Mobile's CEO says his company is still in talks with Apple to bring the iPhone to the Chinese market.
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The Pirate Bay shuts down its BitTorrent tracker, opting instead for a more decentralized approach.
New Slideshow
Google Wave suffered something of a letdown when the company began rolling it out more broadly to the public. Pundits largely panned the real-time collaboration platform for squelching productivity. However, eWEEK believes these folks didn't spend enough time getting comfortable with the platform. Below are 10 work-related problems Wave solves, most of which come courtesy of Daniel Tenner, CTO and co-founder of Woobius, which makes a Web-based document sharing tool, bookended by some solutions from eWEEK. This is timed for the impending launch of Wave to more people, which Google CEO Eric Schmidt said is coming soon.
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Faced with the possibility of coming up short on the necessary shareholder support for its $3 billion bid for Tandberg, Cisco is upping its offer to $3.4 billion. Cisco says the offer is a final one, and has pushed the deadline for getting 90 percent shareholder support to Dec. 1. Cisco said this will be the final offer for the video conferencing company. The video conferencing space is heating up, as illustrated by Logitech’s announcement Nov. 10 that it is buying LifeSize for $405 million.
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Twitter said it is bringing multimedia messaging to the U.K. with the help of France Telecom-owned Orange UK, allowing users to send pictures to their friends. Users can send picture messages (MMS) thanks to Snapshot, a special Website that automatically posts the link directly to Twitter in a tweet and allow followers to add comments. Users can take a photo with their Orange mobile phone, select "send via MMS" or "send multimedia message" and send it to 86444. Twitter users will soon be able to tweet to each other via their TV sets while watching football, news, entertainment shows and films.
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The ubiquitous social networking site Facebook becomes further ingrained in the cultural consciousness as "unfriend" is selected by the New Oxford American Dictionary's 2009 Word of the Year.
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A virtual meeting platform from 6Connex helps cost-conscious businesses set up conferences and organize the promotion and marketing of products and solutions.
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A security researcher demonstrates how an SSL renegotiation vulnerability made public earlier in November could be exploited to steal Twitter log-in credentials.
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Liaise is a plug-in for Microsoft Outlook designed to ease task and project management for individuals and teams through e-mail. The product shows some promise, but performance and other issues may make it more hinderance than help.
Sure, the developer preview is rough. But Google Wave's innovative collaboration metaphor, its customizability and its potential as a protocol make it compelling as a next-gen productivity tool.
In its current, developer preview form, Google Wave doesn't live up to the hype that has surrounded it since its announcement. But, based on eWEEK Labs' tests, the collaboration platform could be leveraged by inventive developers to provide a new level of Web 2.0 engagement.
Xobni Plus--the paid service upgrade to the free Xobni--provides advanced search, indexing and filtering capabilities that allow users to work more efficiently in Microsoft Outlook.
Video conferencing is traditonally touted as a money-saving technology in a down economy. Companies can slash their travel budgets by using video conferencing, but meeting with partners and suppliers outside of your own network requires interoperability of video conferencing systems. eWEEK Labs tests the ability of two very different systems to work together.
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