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eWEEK Messaging and Collaboration coverage includes news and reviews on instant messaging, text messaging, Unified Communications, chat, workflow, knowledge and information sharing, automated alerts, SMS, Web conferencing, online meetings, decision making and wikis. eWEEK also watches Messaging and Collaboration vendors and products such as Microsoft Communications Server, Microsoft SharePoint, Adobe, Documentum, IBM, Microsoft, Intuit, Oracle, vignette, ICQ, Jabber and LAN Messenger
Top Messaging & Collaboration Article
Today's mobile market is glutted with device manufacturers, publishers and carriers who are all vying for coveted customer mindshare. It's the end of an era for many mobile carriers who have long enjoyed the luxury of exclusively owning the mobile customer experience. Here, Knowledge Center contributor Nahid Giga offers three tips on how carriers can cooperate with mobile device manufacturers and publishers to deliver a better mobile customer experience.
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Cisco Systems is extending the deadline for shareholders of Tandberg to accept its $3 billion offer for the Norwegian video conferencing company. The deadline is now Nov. 18. So far, Cisco has only received acceptance from investors who hold 9.37 percent of Tandberg stock. Cisco officials are looking for a 90 percent acceptance, or they will consider withdrawing the offer.
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LinkedIn Nov. 10 agreed to let its users tweet their status to Twitter and to their LinkedIn connections. Status updates have been an important part of LinkedIn, with working professionals using it to alert others to sales leads, new jobs and other business opportunities. Twitter is the king of the status update, with millions of users blasting out 140 messages to followers each day. LinkedIn may be the leading social networking for professionals, but it's membership growth has cooled in the last two years. Meanwhile, Facebook has soared to more 300 million users, sparking speculation that many people have turned to the leading social network for their personal and professional connections.
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Gunning for Microsoft SharePoint, OffiSync Nov. 10 launched a paid version of its Microsoft Office plug-in that lets users access their Microsoft Office documents from the Google Sites wiki. OffiSync, which has hundreds of thousands of users, is brave for targeting SharePoint, the killer collaboration application that earns Microsoft $1 billion per year. OffiSync will now come in a standard and premium edition. The standard edition will remain free, while the premium edition with Sites support will cost $12 per user per year, or a one-time payment of $30.
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Cisco told eWEEK it is working on Cisco Inbox, a combination of Cisco WebEx Mail and the company's social networking tools for businesses, including Enterprise Collaboration Platform, Show and Share video and Pulse tagging. Combined with the company's new Intercompany Media Engine, Cisco will have a server-software combo Google, Microsoft and IBM would find tough to compete with. At a time when these vendors are looking to well-rounded solutions, Cisco appears to have an edge -- and it's backed by the network.
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Ho ho ho: Google offers travelers in 47 airports free Wi-Fi access from now until Jan. 15.
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The Microsoft SDK for Facebook Platform software development kit is designed to provide developers with a way to quickly and easily leverage the various features of the Facebook Platform through the Facebook Stream API with a range of samples, controls and templates.
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Microsoft announces during the TechEd Europe conference in Berlin that Exchange Server 2010 is now in general release. The latest version of Microsoft's messaging and collaboration platform for business includes multiple features designed to reduce costs, including low-cost storage, integrated archives and speech-to-text previews for voice mail. During the conference, Microsoft executives continue to focus on efficiency as an enterprise IT model.
New Slideshow
Facebook has amassed well over 300 million users in its five-plus years of social networking life. But those users didn't join overnight; some of them joined last week, or last year, and they may not be acquainted with even the most basic features and functionality of the leading social network platform. To help those folks, eWEEK has tapped into the Facebook blog for tips on learning the Facebook ropes. This obviously won't cover everything, so you can also go to the Facebook Help Center here.
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Cisco Systems Nov. 9 jumped into the hosted e-mail and enterprise social networking arenas, challenging Google, Microsoft, IBM and a legion of smaller startups. But what is new here? Guido Jouret, CTO of Cisco's emerging technologies group, explains how Cisco solutions such as Pulse and Show and Share are different from existing offerings from Cisco's competitors. In short, Cisco's network chops afford it integration opportunities that elude the other vendors.
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Cisco Nov. 9 at its Cisco Collaboration Summit began its largest collaboration product launch to date. While the launch covers the usual Cisco strongholds -- IP phones to media servers to unified communications -- the company also rolled out hosted e-mail from its PostPath buy and enterprise social software. Cisco WebEx Mail is intended to compete with Google's Gmail, Zoho Mail, IBM LotusLive iNotes and Microsoft Exchange Online. Enterprise Collaboration Platform will battle IBM Lotus Connections and the swath of enterprise social software products from MindTouch, Socialtext, Jive Software and others.
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ComScore Nov. 6 said some 27 billion hours were spent on the Internet by 1.2 billion worldwide Internet users in September 2009. Microsoft Websites led the way, but 70 percent of the time spent on its sites was through Windows Live Messenger. Google came in at No. 2, with 9.3 percent of the minutes (2.5 billion hours). Yahoo was third with 6.3 percent of the minutes, or 1.7 billion hours, but dropped by 14 percent from its September 2008 share of almost 2 billion hours. Facebook nabbed the fourth spot, with 5 percent of the minutes, or 1.4 billion hours.
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Get back to where you once belonged: A judge approves a temporary restraining order for digital music site BlueBeat.com over the sale of Beatles songs.
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You don't have to be locked in a cubicle for 60 hours a week to complete your technological work or to be successful. 37Signals, a Web software company that makes organizational apps like Basecamp, Ta-da List and Backpack, thrives by helping workers find more freedom with their time and recharge daily as they see fit while focusing on getting things done.
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Reframe It says Google's Sidewiki service is too close to its own Web annotation service for comfort. Reframe It CEO Bobby Fishkin argues that Sidewiki's features mimic Reframe It's right down to the icon buttons. Google denies any wrongdoing. Meanwhile, an intellectual property attorney says Reframe It could make a patent or copyright infringement complaint against Google, depending on its IP. eWEEK has published side-by-side comparisons of the two Web apps on Google Watch.
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Liaise is a plug-in for Microsoft Outlook designed to ease task and project management for individuals and teams through e-mail. The product shows some promise, but performance and other issues may make it more hinderance than help.
Sure, the developer preview is rough. But Google Wave's innovative collaboration metaphor, its customizability and its potential as a protocol make it compelling as a next-gen productivity tool.
In its current, developer preview form, Google Wave doesn't live up to the hype that has surrounded it since its announcement. But, based on eWEEK Labs' tests, the collaboration platform could be leveraged by inventive developers to provide a new level of Web 2.0 engagement.
Xobni Plus--the paid service upgrade to the free Xobni--provides advanced search, indexing and filtering capabilities that allow users to work more efficiently in Microsoft Outlook.
Video conferencing is traditonally touted as a money-saving technology in a down economy. Companies can slash their travel budgets by using video conferencing, but meeting with partners and suppliers outside of your own network requires interoperability of video conferencing systems. eWEEK Labs tests the ability of two very different systems to work together.
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