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2009-10-07
The current economy, business climate and technology trends have combined to make this a perfect time for hosted IP PBX systems. 8x8's Virtual Office is a turnkey system that provides all of the functionality of full-featured corporate PBX systems, without the upfront implementation and management costs. However, much of Virtual Office's Web-based interface is unintuitive, making ongoing management chores more difficult than they need to be.
2009-09-09
Apple's iPhone OS 3.1 with the updated iTunes 9 provides only a few new features, but frequent App Store users and those using the iPhone device with Microsoft Exchange Server will appreciate the update.
2009-08-19
For many companies, an unlocked, unprovisioned phone makes good financial and support sense. Meanwhile, the federal government is scrutinizing deals that lock users into buying a specific phone only from a specific carrier (think iPhone and AT&T). All of this means that unprovisioned smartphones may be more widely available in the future. eWEEK Labs examines the reasons for and against going with an unprovisioned phone, and provides a list of possibilities should the latter be right for your company.
2009-08-05
Review: BlackBerry Enterprise Server 5.0 provides server high availability, a new Web interface, improved deployment status visibility and role-based administration. eWEEK Labs' tests of BES 5.0 for Microsoft Exchange show that the updated platform will simplify day-to-day mobile device management and allow more effective delegation of tasks among front-line and second-tier administrators.
2009-06-30
If there's a mobile device festooned with as many radios, input options, software sources and configuration menus as Nokia has managed to cram into the N97, eWEEK Labs has never seen it. But the N97's many features start to shine with continued use, and the form factor is sturdy and pleasingly portable. The price, though--$700--is a tough pill to swallow.
2009-06-02
Video conferencing is traditonally touted as a money-saving technology in a down economy. Companies can slash their travel budgets by using video conferencing, but meeting with partners and suppliers outside of your own network requires interoperability of video conferencing systems. eWEEK Labs tests the ability of two very different systems to work together.
2009-05-13
REVIEW: The LifeSize Room 200 system provides organizations with impressive high-definition videoconferencing and the ability to natively host multiparty conferences. Different levels of HD-quality videoconferencing will accommodate various bandwidth needs.
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The current economy, business climate and technology trends have combined to make this a perfect time for hosted IP PBX systems. 8x8's Virtual Office is a turnkey system that provides all of the functionality of full-featured corporate PBX systems, without the upfront implementation and management costs. However, much of Virtual Office's Web-based interface is unintuitive, making ongoing management chores more difficult than they need to be.
Despite current iPhone limitations, Skype 1.0.1 for Apple iPhone performed well in eWEEK Labs' tests, providing most of Skype’s functionality--including instant message chats, presence and profile editing--on Wi-Fi, EDGE or (most likely) 3G. Voice calls are limited to Wi-Fi, but that can be a plus, depending on AT&T network coverage in your area. Next up is Skype support for (some) BlackBerry devices.
Savi Office, from Plantronics, offers more than a wireless headset solution with simultaneous connection to both a desk phone and PC. Savi Office also offers the PerSono software suite for controlling device behavior and for bridging content between communications channel. However, the flexible solution comes at a steep price and is not yet enterprise-ready. And it can only be used with Microsoft Windows-based PCs, though Plantronics says users of Apple Macs will be able to use the Savi Office devices as headsets.
With the recession raging and IT budgets contracting, enterprises looking to deploy unified communications solutions need to ensure that they're focused on the business objectives behind the plan. Even in this troubled economy, enterprises need to resist the urge to cut corners, which could hamper UC projects at the onset. IT administrators also must be careful with UC products that are on the market. Some UC solutions, like the ones from Unison, come up short on features that address all an enterprise's UC needs. Others, like those from Microsoft, fill most of a business's UC needs, but come at a high price.
Scopia Conferencing Platform manages to coax disparate conference room and desktop videoconferencing solutions into relative harmony.
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