• SEARCH
  •       

  •             



Ziff Davis Enterprise

Home arrow CRM
FIND CRM PRODUCTS
LATEST STORIES
BEST OF THE BLOGOSPHERE
eWEEK EDITORIAL CALENDAR


Next-Generation Unified Messaging
The Issue
For some, migration to unified messaging is a key component of VoIP plans. For others, voice messaging replacement has a new urgency and is being addressed separately. Many factors lead to this renewed interest: obsolescence of legacy voicemail systems, e-discovery and compliance rules, and the need for new capabilities to support remote workers. Finally, enterprises are looking to reduce the cost of managing complex disparate systems assembled by distributed purchasing or acquisition of other businesses.
News Rotator
  CRM
Top CRM News
Microsoft online services will include enterprise applications, email, collaboration and productivity tools.

News
IBM and Epicor jointly release an offering that centrally manages and supports POS.
News
Oracle finishes fiscal '08 with the strongest sales and earnings in a decade.
News
Salesforce.com will stake its future growth for the next decade on delivering a computing platform as a service.
News
SAP is buying a small U.S. software maker to expand its manufacturing software portfolio.
Slide Show
Salesforce.com's community application allows companies to more effectively tap into the mind share of customers and staff.
News
Web 2.0 capabilities can help companies achieve more effective relationships with customers and better leverage stakeholder brainshare.
News
Endeca rolls out Merchandising Workbench for online flexibility.
News
NetSuite takes aim at SAP and vertical markets with a new SAAS edition.
Opinion
Readers question whether Google has the enterprise cred to be the logical suitor for Salesforce.com.
News
An upgraded Logical Data Model helps telecommunications companies unify customer data.
News
Microsoft releases Dynamics AX 2009, which integrates its ERP suite under a seamless interface.
News
The 451 Group says Google must think bigger to beat Microsoft.
News
Opinion: Retailers need to move past the “Gen X” mentality when it comes to their customers.
News
RightNow Technologies focuses on consumer feedback in its May '08 CRM release.
>> Read More From Our CRM News Archive
VIDEO RESOURCE CENTER

Active Directory® Auditing and FGPP PM Interview
Hear about Windows Server®2008 Active Directory auditing and FGPP directly from the source. Interview with Siddharth Bhai the program manager for this AD functionality.

TechNet Edge Series: Meet the Terminal Services Team
Interview with Niraj Agarwala, developer of the TS gateway, and Kevin London, developer of TS web access and Remote App Manager.

Windows Server® 2008 - Server Core PM Andrew Mason
Interview covers why server core exists, explanation of what MinWin is, the differences between MinWin and server core and why MinWin was created.

Sponsored By
 


REVIEWS
Review: Sage Software widens Act's audience.
Review: Avidian Technology's Prophet 3.0 Enterprise adds a new wrinkle to CRM by integrating directly into Microsoft Outlook.
Review: BizAutomation CRM + Business Management's excellent base-line feature set makes it a good choice for companies that want to integrate marketing and sell more complex solutions.
Review: If you can't beat salespeople's affinity for e-mail, join 'em.
Review: Sant Suite On-Demand 7.2 and Sales Asset Manager 5.0 make customer communications more streamlined.
eweek IBM Innovations CA ITmanagement Devsource Windows for Devices TechNet Edge Series: Network Access Protection

FREE ZIFF DAVIS ENTERPRISE ESEMINARS AT ESEMINARSLIVE.COM
  • Jul 8, 2 p.m. ET
    Optimizing Data Efficiency and Scalability with Windows File Server Consolidation
    with Michael Vizard. Sponsored by HP
  • Jul 9, 2 p.m. ET
    Going Green with Managed Services
    with Michael Steinhart. Sponsored by Intel & Kaseya
  • Jul 15, 12:30 p.m. ET
    IBM Lotus Notes: Microsoft SharePoint Co-Existence Strategy
    . Sponsored by Mainsoft
  • Jul 15, 2 p.m. ET
    The Do`s and Don'ts of Email Encryption
    with Joel Shore. Sponsored by IronPort
  • Jul 17, 12:30 p.m. ET
    Social Networking Has Entered the Building: Enable the New Internet
    with Joel Shore. Sponsored by FaceTime
  • Jul 22, 12 p.m. ET
    How to Make Good on the Promise of Virtualization
    with Joel Shore. Sponsored by HP
  • Jul 22, 1 p.m. ET
    Strategies for Retention and Deletion of Email/Electronic Information
    with Michael Vizard. Sponsored by Dell & MessageOne
  • Jul 23, 2 p.m. ET
    Streamlining Proactive Systems Management with IT Automation
    with Michael Steinhart. Sponsored by Kaseya

  • FEATURED VIDEOS

    Sponsored by


    DOWNLOADABLE ROI CALCULATORS & TOOLS FROM BASELINE
     
    Calculate Cost and ROI of Spam, VOIP, RFID, Sarbanes-Oxley and more...



    Featured Calculators:

     



    See More Tools!
    By Category| Planners |Calculators | Quizzes

     

    Sponsors
     
     

     

    Videos Sponsored by:

    EWEEK E-MAIL NEWSLETTERS bring you reliable, timely information to stay on top of the business of technology -- and technology in business -- and get more out of the Web. Make your choices and start your subscriptions today!

     


    EWEEK RSS NEWS FEEDS contain a daily feed of our latest stories from over 30 different categories including Enterprise Apps, Business Intelligence, Security, VOIP and more!
     
    Subscribe to our RSS feeds today for free...

     

    APPLY FOR A FREE SUBSCRIPTION BELOW:
    First Name:Last Name:
    Title:Company:
    Address:City:
    State:Zip Code:
    Email:
     
     
    CRM Software
    Netsuite CRM software provides a true 360 degree view of customers.
    Contact Center Technology
    Contact center technology offers more ways to interact with customers
    eWEEK Quick LInks Storage Devices | Networking Security | Network Infrastructure | Wireless Networking | Database Management Systems | PC Desktops
    Web Programming | Enterprise Solutions | Linux Operating Systems | Mac Operating System | Mobile Messaging | Internet Telephony
    Microsoft Windows News | Google Watch