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2008-11-21
Research in Motion's BlackBerry Storm, aimed at competing against Apple's iPhone and other smartphones, drew hundreds of people to Verizon Wireless stores looking to pick up the smartphone. Some problems ensued when stores ran out of the BlackBerry Storm.
2008-11-21
Verizon Wireless is betting on the new BlackBerry Storm for the all-important holiday season, hoping the highly anticipated smartphone can compete against the iPhone offered by rival wireless provider AT&T. Verizon Wireless, th No. 2 U.S. mobile service, a joint venture between Verizon Communications and Vodafone Group, heavily promoted four different phones last holiday season, but its focus this year is directed firmly at RIM's (Research In Motion) first touch-screen phone. Storm is Verizon Wireless's game changer and Verizon will do more marketing for it than any other phone in the fourth quarter. Both the Storm and Apple's iPhone cost $200 and includes a built-in camera, and music and video players. But the Storm has a different approach to touch-screen typing that RIM hopes will win over people addicted to the keypads on other BlackBerry e-mail devices.
2008-11-20
Nortel's IP trunking technology is a way for SMBs to combine voice and data connections through PBX exchanges, which Nortel says will improve efficiency, cut costs and provide professional polish for midmarket companies.
2008-11-19
Xobni is a messaging and collaboration startup whose application brings social contacts from other consumer and enterprise applications to Microsoft Outlook inbox. Xobni today has integrated with Web services Yahoo Mail, Facebook and Hoovers, as well as from VOIP communications provider Skype. Still no sign of Google Gmail integration.
2008-11-17
BT's Ribbit phone software subsidiary formally rolls out its developer platform at the Adobe Max conference. VOIP and telephony software maker Ribbit is allowing application developers to use its APIs to integrate voice communications into business applications such as Salesforce.com, as well as social networks. Ribbit hopes BT's big footprint will bolster its place in the Web services telephony space.
2008-11-14
A renewed battle over network neutrality could be on the horizon, as a senior U.S. lawmaker plans to introduce a bill in January that would bar Internet providers from blocking Web content.
2008-11-13
Information security has emerged as a significant concern for businesses that use call centers and Interactive Voice Response or voice portal systems for customer service, which include financial services institutions, insurance agencies and health care companies. Here, Knowledge Center contributor Ron Settele explains how companies can safeguard against a contact center security breach, while meeting new regulatory demands to prevent identity theft.
2008-11-11
Google ratchets up the communication factor by adding voice and video chat to its Gmail messaging and collaboration tool. Users with Webcams can download a free plug-in to access the application. It won't be confused with the Skype VOIP application or with more enterprise-tested apps from IBM, Microsoft and Cisco Systems, but Gmail is increasingly looking like an enterprise application thanks to such features.
2008-10-20
Congress approved the FISA Amendments Act after a bruising battle this summer, and President Bush has signed it into law. Now comes the hard part: proving the constitutionality of the controversial law that essentially gives telephone companies legal protection from more than 40 civil lawsuits claiming the carriers provided customer telephone and e-mail records of millions of U.S. citizens--often without a warrant or subpoena--to the government.
2008-10-20
Motorola is expected to releases a smart phone based on Google's Android operating system for mobile and wireless devices in the second quarter next year. The gadget would join what is likely to be a raft of Android-based phones, led by T-Mobile's G1, which will be available this week. Motorola's angle on the as-yet-nameless device is that it enables easy access to social networks such as Facebook and MySpace.
2008-10-14
New features of the Motorola Krave ZN4 mobile smart phone include flip functionality with the features of a touch screen, even when the flip is closed. Motorola also adds an accelerometer, QWERTY keyboard and visual voice mail.
2008-10-14
Microsoft introduces Office Communications Server Release 2 at VoiceCon in Amsterdam. In private beta now, the VOIP and messaging and collaboration platform includes an attendant console and built-in audio conferencing to streamline unified communications and collaboration utilities. OCS R2 comes as the UCC war between Microsoft, IBM and Cisco is heating up.
2008-10-09
The work force is fast becoming a mobile one, accessing data, applications, e-mail and schedules officially and unofficially for work and personal uses. Here's a look at the numbers behind the trend as users add mobile devices and applications to their tool belt.
2008-10-09
Meet the mobile wannabes. They will not be road warriors but will insist on mobile support from employers. Already, nearly a third of smart phone users expense all or some of their monthly bills for wireless voice services to their employers, while 40 percent expense the cost of their wireless data access to their company. Forrester estimates that by 2012, 73 percent of the work force will be considered mobile.
2008-10-09
IT organizatoins are looking to reduce costs while increasing productivity, and so are looking to unified communications to meet these goals. New technology and financing options can help companies do just that.
2008-10-08
Hewlett-Packard and Dell, the PC vendor giants, did not announce notebooks to support WiMax on Oct. 8, the day Sprint launched the WiMax network in Baltimore. Acer, Lenovo and other OEMs announced several laptops that support WiMax. HP says it is still testing WiMax, while Dell says its Latitude E line of laptops, launched in August, is already WiMax-enabled.
2008-10-08
Acer, Asus, Lenovo and Toshiba unveil laptop and notebook computers ready to take advantage of the Sprint Nextel WiMax wireless network launched Oct. 8 in Baltimore. The Acer Aspire, Asus, Toshiba Satellite and Lenovo ThinkPad and Lenovo IdeaPad lines will support WiMax capabilities.
2008-10-08
The BlackBerry Storm has some features new to the BlackBerry family and new to mobile smart phones in general, including a tactile touch-screen, a preloaded Facebook for BlackBerry application, and Microsoft Word and PowerPoint editing.
2008-10-02
A new survey shows quality and performance are falling as barriers in making the decision about switching exclusively to wireless and cutting landline service. J.D. Power study ranks Verizon Wireless and T-Mobile as tops in call quality and brand image.
2008-09-30
eBay's Skype VOIP telephony business adds some improvements to the second beta of Skype 4.0 for Windows, including the return of the compact screen and group contact capabilities. Reintroducing features from Skype 3.8 seems retro, but Skype needed to make the moves to keep its over 300 million users happy. Such improvements could lead new VOIP and telephony customers looking for free messaging and collaboration apps to Skype in a time of financial distress.
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Scopia Conferencing Platform manages to coax disparate conference room and desktop videoconferencing solutions into relative harmony.
Microsoft’s VOIP and unified communications platforms don’t intersect significantly—yet.
Review: Microsoft's VOIP system for SMBs boasts a few glitzy
next-generation features that make the system incredibly easy to use,
and comes in an appliance form factor that makes the system a snap to
deploy.
Review: Cisco's Smart Business Communications System extends to small businesses the same networking technologies available to larger companies in a platform that can take on video, instant messaging and other apps.
Review: magicJack, a small USB dongle device that makes it possible to plug any phone into a computer and make calls over the Internet, provides some interesting capabilities but these are outweighed by its shortcomings.
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VOIP & Telephony News 
