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Next-Generation Unified Messaging
The Issue
For some, migration to unified messaging is a key component of VoIP plans. For others, voice messaging replacement has a new urgency and is being addressed separately. Many factors lead to this renewed interest: obsolescence of legacy voicemail systems, e-discovery and compliance rules, and the need for new capabilities to support remote workers. Finally, enterprises are looking to reduce the cost of managing complex disparate systems assembled by distributed purchasing or acquisition of other businesses.
  Recent Headlines
The Intel Classmate Notebook design is about to get an upgrade that will give the laptop new touch-screen capabilities and tablet features. In addition, the new Classmate design will include the Intel Atom processor and an updated software stack meant for students in the classroom and their teachers. At the Intel Developer Form, Intel showed a working Classmate notebook model running a modified version of Microsoft Windows XP, but Intel is also supporting Linux.
When Apple rolled out its iPhone in the United States, some fans paid big money to be among the first to get their hands on the device. In Poland, people are getting paid to line up. As part of a marketing campaign ahead of the iPhone's Friday launch in Poland, the country's largest mobile operator Orange is paying dozens of actors to stand in queues.
Mexican security company Xega injects clients with chips containing transmitters that can be tracked by satellite. Fears of kidnapping are increasing, and even middle-class clients are interested in Xega's transmitters.
Panasas ActiveStor, with its extremely fast parallel file system, is usually found in scientific data centers like that at Los Alamos National Laboratory. But now the system has been tailored for general enteprise use, with an aggregate bandwidth of twice that of the prior generation. It also uses less power and cooling than older systems.
Mobile TeleSystems will carry Apple iPhones in Russia, with sales expected to begin in October, Apple says. Mobile TeleSystems is Russia's largest mobile phone operator. Russian companies have been vying to sell iPhones, which are a status symbol in Moscow.
McAfee and Wave Systems announced plans this week to help secure devices based on Intel's technology. McAfee is extending its data security technology to laptops and mobile Internet devices, while Wave Systems is focused on devices leveraging Intel vPro technology. Both Wave Systems and McAfee made the announcements during the Intel Developer Forum in San Francisco.
At the 2008 Intel Developer Forum, Apple co-founder Steve Wozniak took the main stage to talk about his love of engineering and science, the process behind developing the Apple II personal computer, and what it’s like to be “Employee No. 1” at Apple. Wozniak also spoke of the impact Steve Jobs still has on Apple and its slew of successful products, from the iPod to the iPhone.
Amazon's new enterprise online service called the Amazon Elastic Block Store is a persistent storage feature designed to augment Amazon's Elastic Compute Cloud (EC2) with disaster-recovery capabilities. EC2 is a Web service that provides resizable compute capacity in the cloud.
Microsoft will buy $100 million worth of Linux support certificates from Novell to redistribute to Microsoft Windows Server customers for Novell for SUSE Linux Enterprise Server (SLES). Novell has promised "tools, support, training and resources" for SUSE Linux Enterprise Server users seeking "optimal interoperability" with Microsoft Windows Server.
News organizations and the Computer & Communications Industry Association ask judge to unseal records in Advanced Micro Device's antitrust case against Intel. The New York Times, The Register, Dow Jones, The Washington Post, the Reporters Committee for Freedom of the Press, and the Computer & Communications Industry Association all claim the original protective order is too broad and the public deserves more details on Advanced Micro Device's contention that Intel operates an illegal monopoly on microprocessors and used a questionable rebate program to coerce customers into avoiding using competitors' products. Intel has already been fined $25 million in South Korea for similar antitrust behavior by giving rebates to Samsung Electronics in return for not buying Advanced Micro Device's microprocessor chips.
iPod music downloads hit mysterious glitch in China, stumping scores of users and raising fears the government has blocked Apple's iTunes site over pro-Tibet lyrics. Since Aug. 18 more than 60 people have posted messages in an Apple discussion forum complaining that they could not download songs for use on Apple's iPods. User complaints follow the release of The Art of Peace Foundation's new album "Songs for Tibet", a compilation of tunes about the rights of ethnic Tibetans in China's mountainous southwest.
Huge numbers of Chinese are turning to the Internet to watch the Olympics at work, as bosses stop them from watching the Games on television. Half of the respondents in an online survey by marketing firm Carat China admitted watching the Olympics at work via the Internet. Internet live streaming or replays of events rose on weekdays, when work interfered with televised Olympics events. Television was still the medium of choice for online respondents, more than 90 percent of whom watched the Games on TV versus 80 percent who also watched online.
Yahoo and Intel are working on what they call the "Widget Channel," which will enable TV viewers to interact with and watch a dynamic set of TV widgets -- small Web-based applications that complement TV shows. Widgets will appear in the corner of a TV screen and work something like a picture-in-picture window of advanced TV sets. These small windows let viewers chat with or e-mail friends, watch videos, track stocks or sports teams or keep up with news headlines or weather by using a TV remote control. Widget TV services are being designed to run on a new class of Intel chips for consumer electronics that enables high-definition viewing, home-theater-quality audio, 3-D graphics, and the fusion of Internet and TV features.
Microsoft, the definitive desktop computer software maker, is firing back at rival Apple with new ads featuring comedy king Jerry Seinfeld, who built a name for himself as the star of a show about nothing. Microsoft has branched into enterprise applications, Web services and several other areas to compete with Google, Apple and other rivals.
Intel Senior Vice President Patrick Gelsinger says that new Intel processors based on the upcoming Nehalem microarchitecture will have a gradual rollout in the marketplace, with new processors for high-end desktops, workstations and single-socket server systems coming first. Just before the Intel Developer Forum, AMD said its 45-nm "Shanghai" processors would beat Nehalem into the market for two- and four-socket server systems.
Justin Rattner, Intel's CTO, is planning to talk during the Intel Developer Forum about the developments underway at Intel's research laboratories and how Intel sees technology developing during the next 40 years. At the Intel Developer Forum, Rattner is planning to discuss Intel's vision for photonics replacing traditional copper wiring in processors and where Intel sees the marriage of the mobile and embedded devices market.
Intel reveals the architectural details of its next-generation Intel Nehalem microprocessor, now known as Intel Core i7, and with it some twists on the classic x86 architecture.
Starting in 2009, all of DreamWorks Animation's films will be in next-generation 3-D. Jeffrey Katzenberg's DreamWorks Animation and No. 1 chip maker Intel announced a 3-D movie image brand called InTru 3D at the Intel Developer Forum in San Francisco. Intel's contribution to the 3-D partnership technology came through acquisitions of startup companies, with more innovations from its stand-alone graphics chip due in 2009, code-named Larrabee.
Intel posted new prices for Intel's mobile processors, including its latest low-voltage and ultralow-voltage processors, the LV Intel Core 2 Duo L7700, L7500 and L7300. The ultralow-voltage Intel processors will find their way into laptops like the new Lenovo ThinkPad X301 and the HP EliteBook 2530p and 2730p. The Intel U7700 (1.33GHz), the U7600 (1.2GHz) and the U7500 (1.06GHz) have 2MB Level 2 Cache and support a 533MHz FSB. Like their Intel LV counterparts, they are developed on a 65-nm process, essentially making them non-Penryn cores.
Intel and Yahoo unveiled a combination of the Intel Media Processor CE3100 ("Canmore") and the Yahoo open widget-based platform for TV and an initiative to embed applications - and ads - directly on your HDTV. The Intel-Yaho partnership either will require a set-top box, or the Canmore platform integrated directly into the TV. At press time, the price or availability of such set-top boxes was not known, but Kim said a set-top box would cost "substantially less" than the $300 charged by Sony for a similar device. The technology could also be built directly in to TVs, Blu-ray players, or other devices.
Intel revealed the Intel Atom 330 today, a dual-core version of its Atom ("Diamondville") processor for low-cost "nettop" PCs. Like the Intel Atom 230, the Intel Atom 330 uses 45nm technology, features a 533MHz frontside bus and is designed to work with Intel's 945GC chipset (the 82945GC northbridge and 82801GB southbridge). Unlike the Intel Atom 230, however, the Intel Atom 330 features dual cores, plus second-level cache that has been doubled from 512MB to 1GB
Palm unveiled a new Palm Treo smart phone Aug. 20 based on Microsoft software to compete for business mobile users against rivals such as RIM's BlackBerry and the Apple iPhone. The Palm Treo Pro will be sold by Vodafone Group and 02 in Europe in September, and by Telstra in Australia. Palm does not have an agreement with a U.S. carrier to sell the phone, but it says enterprise demand is growing for unlocked smart phones that can work on any mobile network.
Security vendor Guardian Analytics is using behavioral modeling to prevent online identity theft and bank fraud. The small security vendor is entering a crowded market for authentication technologies and is banking on its ability to build models based on user behavior to predict user activity and thereby detect fraud.
While the first part of the Intel Developer Forum focused on Intel processors for desktops, notebooks and server systems, the second day shifts focus to the Intel Atom processor and a new generation of mobile Internet devices or MIDs that Intel hopes vendors will develop using the Atom chip. The second phase of the Atom processor rollout is scheduled for 2009 with the debut of the Moorestown platform, which will use a new processor called Lincroft.
Facebook, Twitter, YouTube and other social network and application use in the enterprise proves to be thorny issue after Gartner analysts make their case for the social apps. Whether Facebook and these other networks and apps will have weight as enterprise applications is still up for debate, but it's clear these messaging and collaboration tools are here to stay. Whether or not they stay in your businesses is another story. Oh, and, like BigFoot, these readers prove multitasking is a myth.
Passengers can pay $12.95 for Internet access on nonstop flights between New York and San Francisco, New York and Los Angeles, and New York and Miami.
The pact between Microsoft and Novell, however, stirred up quite a controversy in the open-source community.
Intel's Core i7 chip, based on Nehalem, will conserve more power and deliver faster images.
Big Blue is building cloud computing data centers in 10 countries, including China, Japan, Turkey, Poland, France and the United States.
The new company will bring together the Mobile Platforms unit of Ericsson, the world's biggest mobile telecoms equipment maker, and ST-NXP wireless, the third-largest maker of wireless chips globally.
American Airlines began offering WiFi Internet access on long-haul domestic flights on Wednesday, making American the first U.S. airline to offer full in-flight broadband. The world's largest airline said its passengers on Boeing 767-200 aircraft can pay $12.95 for Internet access on nonstop flights between New York and San Francisco, New York and Los Angeles, and New York and Miami. Airlines have been racing to get reliable Internet access on their flights in hopes of gaining a competitive edge in the troubled airline industry. Other carriers like Southwest Airlines and JetBlue Airways have made strides in that direction.
India's third-largest mobile operator, Vodafone Essar, will sell Apple's iPhone 3G starting at 36,100 rupees, or $708. Rival Bharti Airtel will also start selling the device in India.
Motorola, the world's third-largest handset maker, unveiled two new low-end phones on Aug. 20 that allow users to listen to songs and surf the Web. Motorola, which has failed to come up with a strong follow-up to its once-lauded Razr phone, has lost out to market leader Nokia and other rivals since early last year. Motorola, which faces stiff competition from handsets such as Apple Inc's popular touch-screen iPhone, has said it would launch 50 new devices this year, including advanced phones.
EBay is cutting the fees U.S. sellers on its site pay for fixed-price items, in one of the company's boldest moves this year to boost merchandise for sale, lure new buyers and take on competitors. Total sellers' fees will decrease in most cases under eBay's plan to improve the balance between buyers and sellers on the world's largest online auction site, and thereby reduce customer defections to rivals such as Amazon.com.
Salesforce.com paid $31.5 million to buy out InStranet, which markets a knowledge base used by customer service call centers and customer self-service Web portals. InStranet was an AppExchange partner, which had provided its knowledge base technology as part of a number of Salesforce.com on-demand CRM deployments.
Hyperic's CloudStatus cloud computing management service is now capable of monitoring performance in the Google App Engine service, which customers are using as the foundation for enterprise applications. Hyperic currently covers Amazon Web Services and Google but could expand to manage environments for Etelos, Coghead, Bungee Labs and Morph Labs.
Microsoft and Novell expand their interoperability partnership with Microsoft buying up to $100 million in SUSE Linux certificates. The partnership helps enable SUSE Linux Enterprise Server and Windows Server to work together in the datacenter. Moreover, the companies will continue to work collaboratively on virtualization, systems management, directory and identity federation, document format compatibility, accessibility technology, and the Moonlight multimedia framework.
While most of the 2008 Intel Developer Forum focuses on Intel processors that will use the upcoming Nehalem microarchitecture, part of the forum also is looking ahead to what Intel will offer for both laptops and notebook security. Intel also introduced its first quad-core processors for laptops called the Core 2 Extreme QX9300 and the Core 2 Quad Q9100. In addition, Intel is expected to offer an anti-theft device for notebooks.
At the Intel Developer Forum, Intel's top executives focused on an upcoming series of Intel processors built on the new Nehalem microarchitecture, which will scale up from two to eight processing cores. These new Intel processors, which will eventually find their way into servers, notebooks and desktops, add new power management and virtualization capabilities. The Intel processors will also offer an integrated memory controller, which will rival what AMD has offered with its Opteron processors.
Intel has been putting a great deal of R&D into developing flash memory SSDs that will withstand the rigors of 24/7 data center server usage, heavy-duty client/server desktop and laptop use, and embedded applications. Intel is convinced that it has added enough storage capacity—up to 160GB—on these SSDs to more than handle enterprise duty.
Three students from MIT who found a way to hack into Boston's transit system to get free rides can talk publicly about the security flaw, a judge rules Aug. 19. The MIT students raised the ire of the MBTA with a paper demonstrating how someone could work around flaws in Boston's Charlie Card automated fare system. The MIT students had planned to present the paper, which showed how anyone could take thousands of free rides on subways and buses, at the Defcon hackers conference in Las Vegas earlier in August.
EDGAR, the computer database for filing documents with the U.S. Securities and Exchange Commission, is giving way to a new system that aims to let investors more easily analyze corporate reports and other financial information. SEC Chairman Christopher Cox unveiled IDEA, short for Interactive Data Electronic Applications, saying it would give investors faster, more accurate and more useful information about public companies and mutual funds.
Hewlett-Packard, the world's biggest desktop and laptop computer maker, reports higher quarterly profit Aug. 19 on solid international sales in its desktop and laptop computer and printer businesses, which overcame pockets of weak technology spending. HP's revenue from outside the United States counted for 68 percent of the total. HP and other desktop and laptop PC makers, such as Dell, Lenovo and Acer, have been depending on strong overseas growth as U.S. performance has lagged because of wider economic troubles.
The MBTA's fight to quiet three MIT students who uncovered vulnerabilities in the MBTA's Charlie Card ticketing system ended Aug. 19, as a federal judge lifted the 10-day gag order imposed on the students. The students had been blocked from presenting details of their findings at the Defcon conference earlier in August in Las Vegas. But the judge's decision to lift the MBTA's gag against the MIT students does not necessarily end the controversy: There is still the MBTA's lawsuit against the MIT students.
Canonical, maker of the Ubuntu Linux Distribution, has joined the Linux Foundation. Canonical has advanced Linux on both the desktop and server and should be a good fit for the Linux Foundation, dedicated to accelerating the growth of Linux. Canonical supports several other open-source projects including Bazaar, Storm and Upstart, and by joining, it should be able to support and benefit from other Linux community members in the Linux Foundation, including IBM, Novell, Oracle, Intel, Red Hat and VMware.
The XBRL reporting software tags pushed by the Securities and Exchange Commission are moving on to phase two, as the SEC debuts IDEA, a database to collate the XBRL tags attached to electronic filings. XBRL reporting software tags allow public companies and mutual funds to submit information in a standardized, tagged format for analysis and comparison by investors, government officials and citizens. IDEA users will be able to instantly collate information from thousands of companies and forms. The SEC currently has a voluntary program for tagging financial documents with XBRL. Microsoft, General Electric and United Technologies are already participating in the program.
MetaRAM and Intel are combining their chip technologies to increase the system memory in servers and work stations. MetaRAM is upgrading its memory chip set to work with new DDR3 memory standards that can be found in new work stations and servers that are based on Intel processors. MetaRAM’s memory technology also works with the AMD Opteron processor.
Embarcadero Technologies, which acquired CodeGear from Borland, plans to deliver new releases of Delphi and C++Builder. Delphi 2009 and C++Builder 2009 for Windows development will ship Aug. 25. Embarcadero calls the new releases the "biggest releases of Delphi and C++ in many years" and expects the new CodeGear releases will make application creation more efficient and productive for packaged software developers and enterprise developers building client/server applications.
UPEK has partnered with Dell, Toshiba, Lenovo and others to push biometric authentication and biometric device security deeper into the enterprise. Now UPEK is pushing biometrics devices and biometric security as mechanisms for online authentication. Are enterprise business customers ready to begin widespread adoption of biometric devices and biometric security technologies?
Intel Chairman Craig Barrett started off the 2008 Intel Developer Forum with a far-ranging opening keynote address that went beyond Intel processors and focused on how technology and innovation can improve areas from education to health care. The key to this vision, Barrett said, is improvements in technology from PCs to wireless connectivity.
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