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Service is a native solution beyond Salesforce and ServiceNow that makes it available to companies with field-service management needs outside of those ecosystems. It can connect to any system of record.
Like Facebook before it, Google says move is designed to protect Internet users from unregulated financial products.
DAILY VIDEO: Google is working on an alternative to Accelerated Mobile Pages, and U.S. 5G leadership is at the core of the Broadcom-Qualcomm bid regulatory review.
X Series will combine call center, collaboration and conferencing options to improve a business’s CX (customer experience) quotient.
Small businesses typically don’t buy sophisticated CRM tools because they’re expensive to buy and manage. Salesforce aims to change that view with the release of Salesforce Essentials with a range of features best suited for small businesses.
Features that up to now were only available to users on the premium-pricing plan are now available to everyone, company says.
Google will support standards besides the Accelerated Mobile Pages format that enable instant loading of web content on mobile devices.
The idea is to enable companies of all types and sizes to work with their value chains to better understand their customers' thought processes as they travel across sales, service, marketing and commerce channels.
Along with Druva’s longtime service for Windows devices, this deal enables the service for Apple devices, which are making more and more of an impact in the enterprise.
New dashboards feature AI-driven recommendations to help customer-facing employees understand and perform next best actions based on sales event triggers and project management milestones.
While the competition is all good for the potential buyer, it's only natural that a shakeout in this market--via acquisition or old-fashioned attrition--is probably going to happen in the next couple of years.
This sounds almost too good to be true: Robin's open source-based software enables users to deploy, manage and consolidate all their cloud-based big data, NoSQL and database workloads in a single control panel.
NEWS ANALYSIS: Microsoft’s announcement of Azure Stack and Azure Government integration is an important step in enterprises where compliance and security are critical.