Concur Says Starbucks Is No. 1 in World for Business Meetings
Travel expense cloud provider claims that its new TripLink cloud service has tripled its customer base in less than a year.Concur, the world's largest provider of cloud-based travel and expense management services, said April 1 at its annual users' conference that its aggregate data clearly shows that Starbucks is the world's No. 1 destination for business meals and meetings. Of course, the coffee giant's sheer number of locations is a major factor. In 2014, there were 21,366 Starbucks stores around the world, up from 19,767 the previous year—an increase of 1,599. Still, there's a second surprising statistic involved: repeat visits on the same day. "It's not only the clear No. 1 in transactional volume, but we're also seeing a lot of repeat volume on single days; so this speaks to the business person who maybe is traveling to New York and is meeting three or four people in one day, that he or she might eat breakfast, lunch and dinner at Starbucks, plus a couple of coffee meetings," Concur Chief Product Officer Barry Padgett told eWEEK. Seattle-based Concur, acquired by SAP last September for $8.3 billion, also said at its Fusion conference April 1 that more than 3,500 customers have adopted the company's new TripLink cloud solution, tripling the customer base in less than a year.
TripLink enables enterprises to extend the value of their existing managed travel programs to all travel, regardless of where travel is booked. Those benefits include corporate discounts, policy monitoring and enforcement, duty of care programs, three-way authentication, auto-populated expense reports and e-receipts—all of which applies to TripLink bookings.