Google Apps Soon Ending Support for IE9 Users

By Todd R. Weiss  |  Posted 2013-11-06 Print this article Print

Windows XP SP3 will no longer be supported in any way by Microsoft starting April 8, 2014, according to Microsoft. As of that date, there will be no new Windows XP security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates.

When Google Apps dropped support for myriad older browsers such as Firefox 3.5, Internet Explorer 7 and Safari 3 in August 2011, users were told by Google that they "may have trouble using certain features in Gmail, Google Calendar, Google Talk, Google Docs and Google Sites, and eventually these apps may stop working entirely."

In December 2012, Google dropped its then-free Google Apps for Business services. Google made the move after deciding that most business users were quickly outgrowing it and signing up for paid accounts that offered additional services. The paid Google Apps for Business accounts started in 2007 when Google began charging $50 per user annually, a fee that provided larger inbox mail storage, access to Google APIs to allow businesses to build custom apps and other extra services. Google also added apps versions specifically aimed at governments, universities and schools.

In October 2012, Google added some key benefits—phone and email support—for paying customers of its Google Apps services when they are accessed through Google's Chrome Web browser. That means that Google Apps for Business, Education and Government customers can get direct support on Chrome installation, functionality, security, browser policy settings and Google Apps interoperability for Windows, Mac OS X and Linux. Customers with free Google Apps accounts are not eligible for phone or email support, but can continue to use Google's free online help services and forums.


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