IBM Serves Up Cloud, Big Data, Analytics Globally
The agreement supports Westpac as it embarks on a transformation from a traditional bank to one that uses cloud computing enabling it to address key market trends such as social and mobile adoption to influence the way consumers prefer to bank today. Westpac is also one of IBM’s long-term strategic outsourcing clients. With almost 4,700 employees looking after 1.27 million customers, Westpac is one of New Zealand’s largest banks, IBM said. By adopting IBM private cloud capabilities to develop and test tools within a dedicated environment, Westpac will be able to deploy new online and mobile banking services faster and across multiple devices and platforms in response to customer demand, IBM said. “The platform provides a robust and advanced infrastructure enabling a seamless online banking experience across multiple devices,” said Jason Millett, Westpac’s interim CIO, in a statement. “This supports our goal of being New Zealand’s leading digital bank. In addition, IBM’s local and global expertise, commitment to work within our regulatory framework, deep knowledge of our business and industry, and responsive commercial models provide a market-leading offering that can support our changing needs over time.” Westpac will also optimize its IT infrastructure by renewing IBM mainframe services, midrange and storage platforms and migrating some services, IBM said.IBM New Zealand launched its hybrid cloud in March to offer local customers greater visibility, transparency and control of data security and placement. In yet another deal, IBM announced it has signed a five-year multimillion dollar agreement with Veda, a provider of credit information and analysis in Australia and New Zealand. The agreement extends Veda's existing outsourcing relationship with IBM, which continues to provide Veda with support that includes cloud services. “The contract reflects the deep partnership between IBM and Veda, and the value that the partnership has delivered to our business," said Veda’s CEO, Nerida Caesar, in a statement. "Being a business based on using data and analytics to provide insights, we are constantly looking at the best way to manage and deliver the most accurate insights to our clients. To this end, we have already deployed one of our systems that supports comprehensive credit reporting (CCR) on IBM’s flexible infrastructure.” Veda’s customers range from financial services organizations, utility companies and telecommunications providers, with its core product offering being the provision of credit reports in relation to individuals and businesses. It carries credit information on 20 million individuals and 5.7 million commercial entities in Australia and New Zealand. “The ability to support clients during phases of critical growth in a complex business environment is what differentiates IBM as the leading infrastructure and cloud service provider,” said Jeffrey Rhoda, general manager of IBM Australia and New Zealand, in a statement.
“Westpac’s underlying IT systems must operate uninterrupted, be secure and be able to support future needs as customers increasingly engage on mobiles and tablet devices,” said Rob Lee, IBM New Zealand managing director, in a statement. “Our relationship with Westpac New Zealand is one of our longest and closest, marked by a high degree of innovation and collaboration. We continue to invest in skills and advanced technologies including our cloud solutions to help deliver on their vision to be New Zealand’s leading digital bank.”