IT Service Providers Will Make Enterprise Cloud Users Think Global, Act Local in 2013: 10 Reasons Why

By Chris Preimesberger  |  Posted 2012-12-31 Print this article Print

5. Enterprise-grade IT is on the menu.

Enterprises need and demand reliability, high-availability and uncompromised performance with security, compliance and stringent service-level agreements (SLAs) when moving to the cloud. IT service providers typically already have a historical advantage in providing best-of-breed technology and enterprise-class solutions and services that are customized for their clients' unique needs while other providers may base their services on the lowest-cost infrastructure.

6. You get instant global reach with local execution.

As organizations pursue new market opportunities around the globe, they want rapid access to additional resources that can scale with their business needs yet still provide local execution and support. Many IT service providers operate data centers around the globe with localized support teams that allow them to bring additional capacity online within a matter of minutes and access in-market resources to help with questions or issues.

7. IaaS removes the age-old bottlenecks.

Many organizations require a greater degree of agility to innovate and respond to rapidly changing business demands. In many cases, their own IT departments are operating with finite resources and limited bandwidth. A number of recent surveys indicate that 60 percent to 70 percent of IT resources are tied up on maintenance, while a mere 30 percent to 40 percent are committed to innovation. IT service providers can provide a suite of services to manage and monitor IT systems infrastructure, freeing up staff to focus on innovation.

8. Say goodbye to tired applications.

Optimization of core business applications (ERP, CRM, financial apps, etc.) is essential to ongoing business operations.  While acquiring a cloud-based application is easier now than ever, there are numerous considerations that go beyond the application itself. Clients must address governance, security, change management, database management, performance management and more. IT service providers are able to address these considerations at every layer when helping clients make the move to cloud.

9. You get proven leadership.

Organizations want to differentiate and win customers, and they want to work with a leader when making the move to the cloud. Often with a larger and broader set of clients, an IT service providers' experience, services portfolio and global delivery capabilities put them at the top of the list of proven leadership.

10. It's about more than only the cloud.

The cloud is just one of several IT-changing technology trends enterprises are struggling to address, including enterprise mobility/BYOD (bring your own device), converged communications/video and others. As they consider these emerging technologies, IT service providers can offer a holistic view of the ideal scenarios to ensure seamless and cost-effective deployments that will enable the business over the long term.

Chris Preimesberger

Chris Preimesberger is Editor of Features and Analysis at eWEEK. Twitter: @editingwhiz


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