Microsoft Expands Office 365 Administrator Options
Two new tools help users of Microsoft System Center, and other IT management tools keep an eye on their Office 365 environments.Microsoft has rolled out new monitoring and alerting options for administrators that improve visibility into Office 365 environments, particularly those that are already invested into the company's IT management ecosystem. The company released Office 365 Management Pack for Microsoft System Center, announced Lawrence Chiu, senior product marketing manager for the Office 365 administrator experience. In addition, the new Office 365 Service Communications API extends the platform's service communications to IT monitoring systems. Available for download now, the Office 365 Management Pack for Microsoft System Center 2012 R2 embeds Office monitoring capabilities into the company's Windows-friendly IT management software. Microsoft System Center "is an integrated management platform that helps you manage data center, client devices and hybrid cloud IT environments," explained Chiu in a statement. The add-on grants System Center users "access to the status of your subscribed services, active and resolved service incidents, and your Message Center communications," said Chiu. In a departure from the company's packaged software past, organizations can license Microsoft's cloud-enabled productivity suite on a per-user subscription basis.
Administrators can opt to be notified when specific conditions, including outages, affect their cloud-delivered Office 365 services. And Microsoft is no stranger to service outages. Last month, the company's Exchange Online service was hit by an extended outage, a day after data center glitches caused headaches for some Lync Online customers.