Microsoft's Dynamics CRM Cloud Accepting U.S. Government Customers
Azure goes to Washington. Microsoft's U.S.-based, FedRAMP-approved data centers stand ready for government CRM workloads.Microsoft Dynamics CRM Online for the U.S. Government is now generally available, Kirill Tatarinov, executive vice president of the Microsoft Business Solutions Group, announced today. First announced in December, Dynamics CRM Online for the U.S. Government leverages the Redmond, Wash.-based IT giant's federally certified cloud data centers to deliver customer relationship management (CRM) software capabilities to government agencies. "Designed for FedRAMP compliance, Dynamics CRM Online for Government will help organizations improve productivity, offering greater efficiency, ease of use and collaboration," stated Bob Stutz, corporate vice president of Microsoft Dynamics CRM, at the time. FedRAMP, or the Federal Risk and Authorization Management Program, is an assessment and monitoring program for cloud services used by the U.S. government. All federal agencies must use FedRAMP, finalized in 2012 after years in development, to evaluate and purchase solutions from cloud service providers. In addition to data security assurances, FedRAMP also helps maximize how tax dollars are spent on cloud services, according to estimates from then-Federal CIO Steven VanRoekel. By streamlining the cloud service procurement process, FedRAMP can cut costs by 30 percent to 40 percent.
Starting today, government agencies can move their CRM workloads onto Microsoft's FedRAMP-approved data centers, said Tatarinov in a statement. "Today's announcement is a significant step in our journey to provide government customers the same functionality that millions of businesses now enjoy—delivered as a service from a secure, government community cloud," Tatarinov said, referencing Microsoft's suite of Azure-backed business software offerings.