SAP Talks Up Customer 'Empathy,' Unveils New Products at Sapphire Now

By Michelle Maisto  |  Posted 2016-05-18 Print this article Print
SAP's McDermott

One is graph data processing, a way to visualize data connections to help users understand the complex data relationships between people, places and things in order to do everything from identify opportunities to detect fraud. The second is a capture-and-replay feature for IT. By replaying workloads on a target system, IT can evaluate new features, assess upgrade options and measure what the impact will be to changes in the live production system.

The new version also includes an expanded maintenance life cycle program and a choice of consistent maintenance for up to three years or the adoption of the newest platform twice a year.

Streamlining 3D Printing With UPS

The industrial 3D printing world is "ad hoc," says SAP, which plans to make it "seamless" and "on demand." SAP announced an agreement with UPS that will integrate SAP supply chain solutions with UPS' additive industrial manufacturing and logistics network to provide small and large businesses with one-button access to on-demand manufacturing.

The deal will digitize and simplify production parts approval through SAP, automatically quantify the financial viability of 3D printing versus traditional manufacturing options, and more seamlessly route orders for delivery.

Stan Deans, president of UPS Global Distribution and Logistics, said in a statement, "This agreement with SAP adds an important UPS capability to help customers right-size inventories and lower short-run production costs, and helps entrepreneurs bring their ideas to life faster than ever."

SAP Anywhere

Also noteworthy, the day before Sapphire's kickoff, SAP announced that it has teamed with Google and PayPal to make its SAP Anywhere solution available anywhere in the United States to businesses with 10 to 200 employees. It also plans to integrate global shipping and logistics services by United Parcel Service.

"With SAP Anywhere, small and midsize enterprises (SMEs) can capitalize on retail store sales, build a website or online store, create marketing campaigns, sell products and take payments, manage inventory and analyze business performance," SAP explained. "SAP Anywhere gives small businesses the power to do it all from a mobile phone or tablet."

SAP also announced a key partnership with Microsoft. McDermott said the companies are working together to create an "end-user experience built on unprecedented insight, convenience and agility."


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