EMC Corp. and FileNet Corp. each seeks to remove tedium from the process of aggregating content from multiple external and internal data sources with new content management offerings.
EMCs Documentum ECI (Enterprise Content Integration) Services software and FileNets ZeroClick software, both released last week, provide tools that improve an organizations ability to manage records from across the enterprise, according to officials from the two companies.
FileNets ZeroClick enterprise content management suite boosts record processing by minimizing the need for user input by automating file management processes, said officials at the Costa Mesa, Calif., company. ZeroClick also ensures that all records related to a business process or project are programmatically declared, classified and retained. This reduces the chance for user errors, the officials said.
ECI can discover, access and assimilate structured and unstructured content via a single query, including content from repositories outside of the Documentum Enterprise Content Management platform. For instance, the software can sift through files created using IBMs Lotus Notes, Oracle Corp. databases, and Microsoft Corp.s Outlook and Index Server products.
A rebranded version of the AskOnce content management technology that EMC acquired from Xerox Corp. earlier this year, ECI includes new crosslingual search capabilities, content extraction features and an adapter building tool kit. It also features fault-tolerant and self-repairing adapters for Documentum 5.0, eRoom 7.0 and ApplicationXtender 4.6 applications, said EMC officials in Hopkinton, Mass.
ECI offers extraction technology to quickly peruse data sets that are most relevant. Adapters translate the query into the API or language that a source requires. Queries can be set to a policy schedule or by triggers, such as when content from a competitors Web site is altered.
Documentum customer Charlie Sodano said he plans to evaluate ECI to see whether it can significantly reduce the time and costs of research he conducts at Berlex Laboratories Inc., where he is manager of IS. "Right now, when we want to find information and search for it, we have to go to several different repositories," said Sodano in Montvale, N.J. "We have to do a lot of analysis before we commit money to research, and even that is laborious to analyze that completely."