KeyedIn Konfigure Enables New Generation of Citizen Developers
Internally, Byrne said KeyedIn employees have used Konfigure to build a variety of applications that handle core business functions, including a human resources app to track employees, payroll information and stock options securely, eliminating spreadsheets. A KeyedIn sales executive built an application to track sales quotes and orders, significantly streamlining processes for the company’s finance team. The marketing group created an event tracking application to manage tradeshows, speaking opportunities and conferences. And an intern who was a philosophy major is now creating new applications in Konfigure with no development experience; all he needs is an understanding of the business processes and workflows. “The technology landscape is evolving quickly, but IT operations budgets have generally remained flat, creating a situation where business partners need new solutions to address emerging needs and IT leaders are scrambling to provide adequate resources,” Byrne said. “Resource shortages can prompt users to build applications that are inefficient for use on mobile devices and unencrypted, posing a grave security risk.” However, “By providing an aPaaS solution, IT leaders can give users and IT professionals the best of both worlds, leveraging the talent and motivation of process owners while ensuring that the applications developed are secure, mobile-friendly and ready to be integrated into legacy on-premise or cloud-based core applications,” he said. “In that way, they can help citizen developers improve productivity from the classroom to the boardroom.” Earlier this year, TrackVia, a Denver-based software company helping empower citizen developers to create their own mobile and business apps with clicks and not code, released a report that said citizen developers are much more inclined to find or build software to meet their exact needs versus waiting for or calling on IT to provide homegrown or generic technology solutions. They are also more likely to use personal technology, including devices and applications, at the office to do their daily work. And they are much more likely than their non-citizen developer counterparts to bypass IT to find their own technology solutions to business challenges.Other report findings included that 50 percent of 18-29 year olds said they have built or would build their own business or mobile apps compared with 43 percent of those ages 45-60. In addition, 56 percent of citizen developers said they use personal apps at work, versus 28 percent of non-citizen developers. And 73 percent of citizen developers said they expect to be able to modify and customize their work computer or laptop by adding software and applications whenever needed. Moreover, more than half of the citizen developers surveyed said they are most qualified to decide the software and applications they use at work, instead of IT or their manager; and nearly two-thirds of citizen developers said they will go around IT to find technology solutions, if IT doesn’t provide the business tools needed.
The TrackVia report was based on survey results of 1,000 workers, along with insights from nearly 2,500 of TrackVia’s own citizen developer business customers.