IBM Inks $1.3B Deal to Build and Manage Dexia's IT

By Darryl K. Taft  |  Posted 2013-12-06 Print this article Print

The IBM-managed security services will facilitate around-the-clock monitoring and alerts to investigate and escalate incidents effectively while delivering threat assessments of the severity of potential issues and enabling optimization software to enhance the information security levels for ADDED.

"With the increasing shift to digital technologies and the proliferation of digital data, the security of information and electronic systems became an increasingly crucial issue for individuals as well as organizations and government bodies," said HE Ghanem Al Fandi Al Mazrouei, the executive director of the Support Services Sector of the Department of Economic Development, in a statement. "The protection of confidential information and data from clients and partners of the Department of Economic Development is one of our important priorities, so we engaged with IBM to ensure a higher level of security and improve services provided for our strategic partners."

The Department of Economic Development represented by Abu Dhabi Business Center, cooperates with more than 40 local and federal government entities to provide services for business owners, allowing them to establish, run and develop their organizations. Previously, owners often had to visit different entities to start their businesses. To efficiently support its customers, the department wanted to build a single point of contact and a more efficient system. This however created the challenge of managing vast amounts of data from multiple sources and ensuring confidentiality and compliance with government security regulations.

To achieve its goals, ADDED collaborated with IBM to design, build and operate a managed security services solution that will enable the department to consolidate data from all related systems and devices, delivering high visibility of security incidents. ADDED will leverage IBM’s developed infrastructure, experience and expertise to monitor its security environment. IBM’s technical support services team will also provide a round-the-clock maintenance services and onsite support.

"Security threats and targeted attacks are on the increase in the region and globally," said Amr Refaat, general manager of IBM Middle East and Pakistan. "Therefore it is important for organizations to take a proactive approach to protect their infrastructure and information. IBM’s security solution for ADDED is an excellent example of how organizations can improve their IT security in ways that not only allow innovation but help accelerate it.”

IBM will leverage its X-Force Protection System managed security services infrastructure to assist analysts with the aggregation, correlation, analysis and prioritization of security logs and events. IBM will also use its Q1Radar security solution, which gathers information from multiple sources and using analytics identifies potential threats and breaches.


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