Microsoft Extends Office 365 FastTrack Service to More SMBs
Targeting small and midsize businesses, Microsoft lowers the bar for its Office 365 enterprise onboarding and custom support services offering to 50 employees.Large corporate accounts are Microsoft's bread and butter, but the IT heavyweight isn't overlooking small and midsized businesses (SMBs) in its quest to be the go-to provider of cloud productivity software. FastTrack, an Office 365 user onboarding and support services suite for enterprises, is now available to smaller organizations. "Starting today, customers with 50 to 149 seats of Office 365 enterprise and small business plans can take advantage of our customer success service Microsoft FastTrack," said the company in a Feb. 1 announcement. "Previously available only to customers with 150 seats or more, FastTrack provides resources and dedicated engineers who can assist you, or the Microsoft Partner you work with, to implement Office 365, onboard users and get the most business value from your investment." Now that it covers customers requiring fewer seats of Office 365, FastTrack can potentially affect the end-user IT planning strategies of a large number of SMBs across the globe. According to company estimates, 50,000 SMBs become Office 365 customers every month. In total, 60 million people use Office 365 at work, claims the software maker.
Last week, while announcing its cloud-lifted FY16 Q2 earnings, Microsoft revealed that Office 365 commercial seats grew by 59 percent while commercial revenues jumped nearly 70 percent during the quarter. Office 365 also sparked increased usage of other Microsoft Azure cloud computing services. Joint Azure and Office 365 subscribers use eight times more cloud resources than Azure-only customers, according to the company.