Office 365 Outage Causes Email Backup
On June 30, a Microsoft Office 365 outage caused undeliverable emails to pile up in outboxes for some customers in the U.S.Microsoft's cloud stumbled for some business users just as they were preparing to embark on a long holiday weekend. Just before the July 4th weekend in the United States, some Microsoft Office 365 customers began noticing that their incoming emails had slowed to a trickle and outgoing emails had begun piling up. On June 30, users starting flooding Twitter with complaints, stating that their cloud-based Exchange Online and Outlook services were unresponsive. A quick check of the popular Downdetector.com Website revealed that affected customers were largely clustered around the New York City metropolitan areas, along with some pockets stretching from the Midwest all the way to the West Coast. After spiking at around 5 p.m. EDT, the number of complaints dwindled to near zero. As of July 1, comparatively few customers are reporting issues. "Some customers may have experienced delays sending and receiving emails and service is now restored," a Microsoft spokesperson emailed eWEEK after being asked about the Office 365 outage and its current status. While cloud outages may be a fact of life, their effects are increasingly spreading across the business community, according to David Hood, director of technology at email security and protection specialist Mimecast.
"It's becoming clearer that Office 365 is the dominant email platform with over 70 million commercial licenses and customer acquisition of about 50,000 organizations each month. With adoption steadily rising, we're also going to, consequently, see a more widespread impact in the event of an outage," Hood told eWEEK in an email.