Ten Tips to Launching an MSP Practice

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Ten Tips to Launching an MSP Practice

Written by John Hazard; Illustrated by Brian Moore

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Ten Tips to Launching an MSP Practice - 1. Start small and build

Pick a single service and a subset of loyal customers or potential new accounts.

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Ten Tips to Launching an MSP Practice - 2. Get help

Look to customers to help identify potential new service offerings.

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Ten Tips to Launching an MSP Practice - 3. Tap vendors

Look for a vendor to supply software, services and experience in launching a managed service.

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Ten Tips to Launching an MSP Practice - 4. Set expectations

Create a clear and succinct value proposition to help customers understand what you are offering.

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Ten Tips to Launching an MSP Practice - 5. Assess the market

Consider whether regional or vertical market offerings make sense for your circumstances.

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Ten Tips to Launching an MSP Practice - 6. Make them an offer

Provide potential customers with educational opportunities, audits and free trial offers.

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Ten Tips to Launching an MSP Practice - 7. Staff accordingly

Hire sales and support people who can be proactive rather than reactive.

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Ten Tips to Launching an MSP Practice - 8. Price it right

Consider pricing carefully and readjust as needed.

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Ten Tips to Launching an MSP Practice - 9. Dot the 'i\s'

Create contracts carefully so that everyone understands the deal.

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Ten Tips to Launching an MSP Practice - 10. Think ahead

Ask for longer contract periods once the customer/service provider relationship is solidified.

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