Portals and knowledge management systems have proved their worth to enterprises through their ability to find and centralize all the important applications, data stores and knowledge within an organization. The focus of portals and knowledge management systems has, until recently, been on finding and centralizing knowledge an organization knew it had. The welcome trend now—and evident in most of the entries in this category—is seen in systems that find and make easily accessible knowledge that may not be readily apparent.
MindServer Product Suite 2.0
As anyone who has ever built a portal or knowledge management system knows, categorization and classification are key to enabling users to easily find pertinent content. Using powerful semantic analysis algorithms, Recommind Inc.s MindServer Product Suite 2.0 delivers effective search results, returning even relevant articles that dont include the actual search term. In addition, MindServer makes it possible to create extremely accurate content categorizations that will always stay up-to-date with content.
Collaboration & Enterprise Networks
Autonomy Corp.s unique CEN (Collaboration & Enterprise Networks) identifies experts based on what they actually do. CEN uses advanced analysis and profiling tools to find experts in topic areas based on parameters such as content consumed. The product can watch and scan a multitude of applications and data sources and can tell the difference between true experts and someone who is just learning about a topic. CEN also includes knowledge management features, such as auto-answer capabilities, and provides collaboration capabilities via peer-to-peer clients.
With Quantum 1.4, Entopia Inc. has built a broad-based platform that addresses almost all the key elements of knowledge management, including knowledge group collaboration and a locator feature that can find pertinent content, data and experts within an organization. However, the most interesting aspect of Quantum is its user-oriented, or bottom-up, approach to collecting knowledge. With the Collector component of Quantum, users are given a great deal of capability when it comes to finding, sharing and contributing knowledge.
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