10 Questions to Ask When Building a Data Residency Global Strategy

 
 
By Chris Preimesberger  |  Posted 2016-11-04
 
 
 
 
 
 
 
 
 
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    1 - 10 Questions to Ask When Building a Data Residency Global Strategy
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    10 Questions to Ask When Building a Data Residency Global Strategy

    As more companies go global in their data center strategy, they must address the issue of data residency. Here's how they can expand and adhere to regulations.
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    2 - What Regulatory Requirements Can Be Expected?
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    What Regulatory Requirements Can Be Expected?

    Global data protection law seems to be in a constant state of flux, with no one-size-fits-all answers. To operate internationally, you'll need to hold yourself to the highest standards of compliance with privacy regulations across every region and country in which you do business. You'll have to work closely with a legal team that has a global perspective to understand your options for complying with changing regulations (EU Privacy Shield, Patriot Act and other regulations) and data center location.
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    3 - How Do I Handle Customers Who Push Back?
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    How Do I Handle Customers Who Push Back?

    If your sales team is facing international customers and/or larger U.S. companies with a global presence who make demands for local or regional data centers, customers must become a key driver in this decision-making process. It's important to be aware of—and carefully consider any—customer concerns. It's also pretty enlightening to hear what customers of related companies are saying.
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    4 - What Security Problems Impact Data Residency?
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    What Security Problems Impact Data Residency?

    Cloud is typically a popular choice over co-location for security reasons, with AWS (Amazon Web Services) being the most common—and largest—cloud service provider. Amazon spends millions of dollars on security, which benefits all its cloud customers. If you had to build your own security in different data centers, under a heterogeneous model equipped to manage different security concerns in different regions, that would be very difficult to manage. AWS supplies a staple security model that can be used across countries. Using its security stack and building security programs on top of that is powerful, as well as fast.
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    5 - What Are Other SaaS Companies Doing in This Area?
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    What Are Other SaaS Companies Doing in This Area?

    Another question: How did they arrive at their decision? Across industries, there's a broad spectrum of interpretations of privacy and data regulations. This leads to a variety of options in terms of how businesses understand and integrate the requirements. This question will help you to uncover relevant companies that may be willing to share their assessment that will help you to clarify your options.
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    6 - What Does Risk Allocation Look Like in a Co-location or Public Cloud Deployment?
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    What Does Risk Allocation Look Like in a Co-location or Public Cloud Deployment?

    Do a review of what risks your company would have to bear in terms of data breaches and other factors. Are there scalability, performance or other system operations considerations to consider when establishing a new data center location?
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    7 - What Are Cost Differences Between Public Cloud vs. Pure Co-lo Solution?
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    What Are Cost Differences Between Public Cloud vs. Pure Co-lo Solution?

    Another question: Would this change by the number of co-los you support? The trend is moving to the cloud, primarily because of ease of deployment: With cloud, you can bring up services literally in a matter of seconds rather than spending months building hardware and infrastructure before you can even begin to prepare your applications for deployment. With cloud, you just need to manage deployment. But you'll also want to consider if/how costs could be mitigated, and what the trade-offs are in terms of cost.
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    8 - Which Countries Have Issues With Data Residency in a Non-On-Premises Solution?
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    Which Countries Have Issues With Data Residency in a Non-On-Premises Solution?

    Does storing data locally address the concerns, or does it need a complete separation (separate local support, operations, etc.)? Is complete separation really necessary from a storage and access standpoint?
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    9 - Does an On-Premises Co-lo Matter for a U.S.-Based Company?
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    Does an On-Premises Co-lo Matter for a U.S.-Based Company?

    This could mean, Does it matter from an actual legal/regulatory perspective or just in terms of customer/prospect perception? Co-lo hosting means you have a physical location for your data center. You get the power, space and network feed from a data center provider. You have all your own servers and you manage the whole system.
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    10 - How Does Storing Data Locally Impact Data Residency and Data Transfer Regulations?
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    How Does Storing Data Locally Impact Data Residency and Data Transfer Regulations?

    Consider U.S. laws and regulations as well as those in the European Union or other countries in which your company does (or will do) business. In the European Union, few of the available options for data centers could be seen as falling somewhere on a continuum, where each option presents unique regulatory and operational challenges that will differ from company to company.
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    11 - How Are Public Cloud Providers Helping Customers Be Compliant in the EU?
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    How Are Public Cloud Providers Helping Customers Be Compliant in the EU?

    Companies that are already using public cloud providers can provide their personal perspective. With a public cloud such as AWS, you get instances of servers and share the shared pool with other tenants. Within this public cloud environment, you create instances by just logging into your account. You don't manage the underlying servers or infrastructure. You just install and manage your own operating system on top of the base operating system.
 

Data residency refers to the physical or geographic location of an organization's data or information. Similar to data sovereignty, data residency also refers to the legal or regulatory requirements imposed on data based on the country or region in which it resides. This is becoming increasingly important globally, following the early lead of the European Union and other jurisdictions. U.S. companies are beginning to encounter these regulations more and more often—especially as they go global. One recent example: On Sept. 22, Zuora, a Redwood City, Calif.-based provider of subscription billing, commerce and finance solutions announced plans to establish a European data center to host its European customers. In this eWEEK slide show, Zuora Vice President and Chief Strategy Officer Pritesh Parekh discusses how to approach building a data residency global strategy, taking into consideration business decision drivers, regulatory considerations and location deployment. We present 10 key questions to help you determine the type of data center solution (co-location versus cloud) that best fits your business.

 
 
 
 
 
 
 
 
 
 
 

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