BEA Systems and Sony Computer Entertainment Europe have announced that the Sony unit has standardized on BEAs application server.
Sony officials said that the company, which markets the PlayStation family of products in Europe, the Middle East, Africa and Australia, is using BEAs WebLogic Server as part of its mission to deliver new PlayStation services in up to 15 territories and 17 languages.
WebLogic Server provides Sony Computer Entertainment Europe with application infrastructure software designed for developing, integrating, securing and managing distributed service-oriented applications, BEA officials said.
Oliver Hall, who heads the consumer applications unit at Sony Computer Entertainment Europe in London, said in a statement: "The decision to standardize on BEA WebLogic can help to ensure SCEE continues to set new standards in interactive entertainment. This scalable, reliable and high performance enterprise infrastructure solution is designed to help the company to develop, deploy and manage pioneering services quickly and effectively. This can ensure the company continues to offer the most compelling interactive content."
Hall said SCEE has a self-service customer service application that BEAs technology plays into. "By introducing a single, 360 degree view of the customer, integrated end-to-end business processes, and creating access to rich, personalized information on end users, Sony Computer Entertainment Europe has accelerated the time taken to respond to customer enquiries and reduced the cost of servicing each network gaming customer support enquiry," he said.