Aruba Study Finds New, More Mobile Workers Pose Security Risks

By Jeffrey Burt  |  Posted 2015-04-17 Print this article Print
mobile security

A survey by the wireless networking company found that businesses are ill-prepared to address mobile security issues created by #GenMobile employees.

Aruba Networks officials for more than a year have been tracking #GenMobile workers, the new generation of employees who are highly mobile, very collaborative and demand more flexible, non-traditional work environments.

It's this workforce that's driving such trends as bring-your-own-device (BYOD) and always-on connectivity, and the workers are having an increasingly large impact on how organizations run their businesses.

According to a new study released by Aruba this week, the Millennial-based #GenMobile workforce also is ramping up mobile security risks for companies that appear to be increasingly unprepared for their new employees' tendencies toward sharing devices and showing an indifferent attitude toward security.

For the study, titled "Security #GenMobile: Is Your Business Running the Risk," Aruba officials interviewed more than 11,500 workers in 23 countries, finding disparities in risky behavior among age groups, earning levels, genders and regions. However, what the study determined is that businesses need to start addressing the mobile security risks that are coming with the employees that are entering the workforce, according to company officials.

"#GenMobile workers are flexible, transparent and collaborative, willing to take action to drive productivity and business growth," Ben Gibson, Aruba's chief marketing officer, said in a statement. "That said, these employees are also far more willing to share company data, and are notably oblivious toward security."

In particular, Aruba officials found three trends that illustrate how Millennials' risk-prone behavior is impacting organizations, for both good and bad. Six in ten of the #GenMobile workers regularly share their work and personal devices with others, and almost a fifth of them don't have passwords protecting their devices. Twenty-two percent of those say they have no security measures in place for their devices so they can share them more easily.

Despite the growing number of devices they use and the focus on security from organizations and device vendors, #GenMobile workers ranked security as the fifth most important factor when buying a new device, behind brand and operating system. Eighty-seven percent said they assume their companies' IT departments will keep them and their devices secure, and 31 percent said they had lost data because they misused the device.

Businesses also face workers with an indifferent view to authority, according to the survey. Fifty-six percent said they would disobey their boss to get something accomplished. Fifty-one percent said mobile technologies let them be more productive, and 77 percent said they would service their devices themselves.

The size of the problems varied among industries, regions and individuals, according to Aruba's survey. Financial services firms showed a high risk of data leaks, with 39 percent of respondents from this segment admitting to losing corporate data by misusing their mobile device, which is 25 percent higher than the average for all industries. Meanwhile, high-tech employees are almost twice as likely—46 percent—than workers in the hospitality or education sectors to give up their device passwords when asked by IT staffs.

That said, educators are 28 percent more likely to store passwords on a sheet of paper than workers in high tech. They also are the least likely to use passwords to protect their personal smartphones.



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