Black Friday Deals Bring Onslaught of New Devices to IT Departments
Meanwhile, with some significant new offerings from Nokia, Windows Phone 8 is starting to gain market share. Phones such as the Nokia Lumia 1020 with its very high-resolution camera and the Nokia Lumia 1520 with a camera that's almost as good and a screen that's as large as any phone continue to draw customers away from other makers. BlackBerry, meanwhile, continues to bleed customers, and that in turn has significant security effects on your wireless infrastructure. Taken together, this means that starting in early December you're going to be faced with a long list of employees who either want to bring a new smartphone into your enterprise for the first time or, more likely, want to change the phone they currently have. As the mix of phones changes, you may find yourself having to change the licenses on your mobile management hardware and software, and of course you'll have to make sure your support desk is staffed appropriately. You'll also have to add new security measures. It's enough that your company email appears on everybody's smartphone already. Now that more of your employees are buying tablets, you can expect to see more sensitive documents appearing on employee-owned wireless devices. You'll need to make sure that those new devices are protected and that you have the ability to wipe them remotely, and you'll have to be able to monitor multiple devices per employee.And perhaps I shouldn't mention all of those other devices that will start showing up in the office to connect with your network—everything from new routers to Xboxes. Just keep telling yourself that this is the hap-hap-happiest time of the year.
The growing complexity of your wireless landscape means that your IT costs will go up, even if you haven't added any new people, because you're going to have to manage more devices for the people you already have. The one piece of good news is that your company won't have to buy all of those devices, although you already know that it would be cheaper in the long run for your company to own the device for ease of management.