Dell Exec: Enterprise Mobility Doesn't Need to Be Difficult
It also addresses the concern among employees about corporate IT gaining access to the personal information on the device, Wisdom said. Other vendors also are pushing business mobile manage solutions. For example, Microsoft in March introduced its Enterprise Mobility Suite, which officials said comprises the company's offerings around MDM, mobile application management (MAM), security and identity management for devices running Windows, Apple's iOS and Google's Android. Tablets are another topic in mobility that businesses are not taking full advantage of, he said. Most enterprises view tablets as complementary to notebooks and desktop PCs, and most are not being used in customer-facing roles. Instead of being put in the hands of the sales staffs, most tablets in the enterprise are being used by executives or in-office workers, keeping the devices from those who could most benefit from them and limiting the amount of productivity a corporation can get out of the tablet. "It's a powerful device," Wisdom said. "The mobile investment strategy [around tablets] is upside down."Businesses have been worried about managing tablets, and it hasn't been easy for users to access applications on the devices, making them less practical, he said. In addition, enterprises many times have been using consumer devices, which don't have the dependability and serviceability businesses expect from their systems. Wisdom pointed to Dell's Venue Pro devices as one of the business-class tablets that are on the market. The Dell business tablets offer 10.8-inch screens (on the Venue Pro 11), are optimized to run Windows 8.1 from Microsoft—though they also can run Windows 7—and can be used with a keyboard and stylus. It can be managed with Dell's Kace software and comes with Dell security capabilities, including SonicWall solutions. Other vendors also are building tablets aimed at the enterprise. For example, Hewlett-Packard in June unveiled the Pro x2 612 enterprise-class two-in-one system that can be used as a tablet as well as a notebook, while the same month Samsung introduced the Galaxy Tab S, also aimed at corporations. Eventually businesses are going to have to fully embrace mobile solutions, Wisdom said. "Mobility during my career has changed," he said. "It has been a nice thing to have. … Mobility now has become so important in serving customers."
Frost & Sullivan analysts in July said that a survey found that while 74 percent of businesses issued corporate-owned notebooks and 71 percent did the same for corporate-owned smartphones, only 47 percent issued company-owned tablets, though that gap was expected to narrow.