Google Offers Glass Etiquette Lessons for Users

By Todd R. Weiss  |  Posted 2014-02-19 Print this article Print

Don't use Glass while participating in high-impact sports. "Glass is a piece of technology, so use common sense. Water skiing, bull riding or cage-fighting with Glass are probably not good ideas."

Don't wear Glass and expect to be ignored. "Let's face it, you're gonna get some questions. Be patient and explain that Glass has a lot of the same features as a mobile phone (camera, maps, email, etc.). Also, develop your own etiquette. If you're worried about someone interrupting that romantic dinner at a nice restaurant with a question about Glass, just take it off and put it around the back of your neck or in your bag."

And perhaps most important of all on the "don'ts" list, "don't be creepy or rude," the guide states. "Respect others and if they have questions about Glass don't get snappy. Be polite and explain what Glass does and remember, a quick demo can go a long way. In places where cell phone cameras aren't allowed, the same rules will apply to Glass. If you're asked to turn your phone off, turn Glass off as well. Breaking the rules or being rude will not get businesses excited about Glass and will ruin it for other Explorers."

Google Glass has been a topic of conversation among techies since news of it first arrived in 2012. The first Google Glass units began shipping in April 2013 to developers who signed up at the June 2012 Google I/O conference to buy an early set for $1,500 for testing and development; it was the hit of the conference. Google also then began shipping Glass units to lucky users who have been selected in several promotions since then. Glass devices are still being used only by Explorers and are expected to go on sale to retail customers later in 2014.

Each Google Glass device includes adjustable nose pads and a high-resolution display that Google said is the equivalent of a 25-inch high-definition screen from 8 feet away. The glasses also feature a built-in camera that takes 5-megapixel photos and video at 720p. Audio is delivered to wearers through their bones, using bone-conduction transducers.

Glass and the technology behind them are certainly becoming more publicized on a weekly basis.

Earlier in February, Virgin Atlantic Airlines announced that it is using Google Glass to test how it and similar wearable computing innovations could help assist airline passengers from their arrival at an airport through boarding and departure, and even with in-flight experiences. The airline's six-week long Google Glass pilot project is now visible to passengers as they arrive at London Heathrow airport, where concierge staff in the airline's Upper Class Wing will be using Google Glass and other wearable technology to deliver personalized customer service.

Virgin's testing with Glass comes on the heels of a related experiment with Glass by the New York Police Department, which began trials in December to see how the devices could be used in police work. The devices have not yet been deployed in any actual field or patrol operations, but reviews are being done to see how they may be used in the future, according to the department.

The news that the NYPD is investigating possible uses for Google Glass is intriguing on its face, particularly because of several high-profile incidents involving the digital eyewear in the past six months.

In January 2014, a network administrator from Columbus, Ohio, was removed from a movie theater and questioned by federal authorities over concerns that he was using the Google Glass on his head to film a bootleg copy of the movie being shown in the theater. 

That followed the case of a California driver who was stopped for speeding in October 2013 and cited for speeding and for driving while wearing Google Glass.

At the same time, Google Glass is gaining acceptance in the marketplace, even before its official launch to consumers, which is expected sometime this year. In January 2014, Google announced a deal with eyewear and vision insurer VSP Global that will cover a portion of Google Glass frames and prescription lenses for its insurance customers.


Submit a Comment

Loading Comments...
Manage your Newsletters: Login   Register My Newsletters

Rocket Fuel