IBM Launches New MobileFirst Services

By Darryl K. Taft  |  Posted 2014-04-07 Print this article Print

IBM's new mobile network services provide customers with an understanding of resources required to deploy a secure, scalable and reliable network infrastructure to support the demands of their mobile business. And IBM's mobile collaboration services provide a suite of productivity solutions, including email, instant messaging, voice and video, that enable mobile employees to exchange information, locate experts and become more productive.

The new IBM mobile virtualization services enable customers to leverage virtualization technology to design, implement and manage distributed end users. Using this service, end users can access platform-independent, hosted applications and full client images. This offering includes assessment, design and implementation, and managed services delivered on-premises. Devices included in this service include laptops, workstations, tablets and thin clients.

In addition, IBM's new Smart and Embedded Device Security helps enterprises secure their emerging mobile applications and enables device manufacturers to address concerns around safety, stability, service cost and intellectual property protection of smart and embedded devices. IBM uses threat modeling, source-code analysis and penetration testing of devices and applications, including firmware and kernel module security, to identify and fix vulnerabilities. This enables the client to prevent hackers from gaining root access to their devices and increases the integrity and availability of their security services.

In addition to these new services, IBM also announced today that IDC named it a leader in the new MarketScape Worldwide Mobile Application Development, Testing, Management, and Infrastructure (mADTMI) Services 2014 Vendor Assessment.

In 2013, IBM launched IBM MobileFirst, a mobile strategy that enables clients to radically streamline and accelerate mobile adoption. IBM MobileFirst combines deep industry expertise with mobile, big data and analytics, cloud and social technologies to help organizations capture new markets and reach more people.

In the IDC study, following an evaluation of 14 companies against 117 criteria, IBM was recognized in the "leaders" category in part for its "training and knowledge sharing, range of service capabilities, innovation/research and development pace and productivity, employee engagement, and customer satisfaction."

IBM MobileFirst is based on more than 10 mobile-related acquisitions, a team of thousands of mobile experts and 270 patents in wireless innovations.

"As mobile technology has grown in functionality and popularity, organizations are becoming inundated with data, challenged by customer demands, and faced with the complex decision to partner with a provider that offers the right combination of both business and technology services to support their mobile initiatives," Kevin Custis, global leader of mobility and social business at IBM Global Business Services, said in a statement. "This evaluation acknowledges the value that a strong, front-office-focused client agenda can bring to organizations that want to better engage with customers and remain competitive."

To download the IDC MarketScape Worldwide Mobile Application Development, Testing, Management, and Infrastructure Services 2014 Vendor Assessment report, go here.



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