IBM: Mobile Traffic Soars in Holiday Online Shopping
IBM reported that consumers are using mobile devices more than ever for holiday shopping, with mobile traffic up 62 percent over last year.IBM, which has been closely tracking online commerce over the past weekend, reports that mobile traffic continues to be strong on Cyber Monday, following strong mobile buying over the Thanksgiving holiday, into Black Friday and over the weekend. In an update based on online consumer spending as of 3 p.m. Eastern Time today, IBM said mobile traffic accounted for 30 percent of all Dec. 2 online traffic, up almost 62 percent from the same period last year. Mobile sales remained strong, reaching close to 16.5 percent of all online sales. IBM said smartphones drove 20.2 percent of all online traffic, compared with tablets, at 9.4 percent, making it the browsing device of choice. When it comes to making the sale, tablets drove 10.1 percent of all online sales, almost twice that of smartphones, which accounted for 6.3 percent. Tablet users also averaged $131.10 per order, versus smartphone users, who averaged $114.73 per order. Meanwhile, as a percentage of total online sales, iOS was close to four and a half times higher than Android, driving 13.4 percent, versus 3 percent for Android. On average, iOS users spent $124.18 per order, compared with $117.64 for Android users, a difference of 6 percent. iOS also led as a component of overall traffic with 20.7 percent, versus 9.1 percent for Android.
Regarding the social media influence, IBM said shoppers referred from Facebook averaged $99.60 per order, versus Pinterest referrals, which drove $95.30 per order. Facebook referrals converted sales at the same rate as Pinterest referrals.