LG Brings HomeChat, Line Mobile Messenger to Smart Appliances
The services and products include near field communication technologies that allow users to resolve minor issues without home technician visits.Consumer electronics giant LG is planning to showcase its next generation of smart innovations and technologies that take advantage of Natural Language Processing (NLP) to allow customers to communicate, control, monitor and share content with LG home appliances through the mobile messenger, Line and LG’s HomeChat service. The services and products, which will debut at the Consumer Electronics Show (CES) in Las Vegas in January, include near field communication (NFC) technologies such as NFC Tagging and Smart Diagnosis, which allows customers to resolve minor issues without home technician visits. NFC tagging also allows owners to download new wash cycles for LG washing machines. "Always at the forefront of innovation, LG is continually striving to inspire smarter consumer lifestyles in meaningful ways," Seong-jin Jo, president and CEO of the LG Electronics Home Appliance Company, said in a statement. "We’re excited to be able to bring to CES our smart appliances with the newest communication and intelligence capabilities." HomeChat was designed to be used with the popular free mobile messenger, Line, a Japanese based mobile app that allows users to make free calls and send free messages to iPhone, Android, Windows and BlackBerry devices as well as other Macs and PCs.
For example, 2014 LG smart appliance owners would be able to control their compatible appliances using HomeChat on a single device, such as texting vacation plans in HomeChat that result in an automatic response, such as the appliance asking if it should convert to vacation mode. If the user answers in the affirmative, the appliance complies.