Robocall Plague Won't Be Easy to Solve Despite FCC Call for Action
NEWS ANALYSIS: Recent FCC pressure is resulting in some movement by carriers to try to quell robocalls, but much needs to be done before anyone sees any real relief.I was sitting at my kitchen table having lunch with my wife, when I got the call on my cell phone. I looked at the number on the screen, and it seemed that I was being called by Microsoft. The thickly accented voice on the other end said the caller was from Microsoft's security department, and told me that I had to take action immediately. "I do?" I asked. The voice told me to turn to my computer and start typing in a command. I looked at the hamburger on my plate with one bite taken out of it, and decided enough was enough. "Don't ever call me again," I said. "But, but…" the caller objected, so I continued, explaining that I was calling the police on my other line. The caller hung up. That was my first lunchtime robocall for the day, but the second came a few minutes later. I just disconnected that one. My hamburger was getting cold.
Robocalls have become a national problem and for most people they're a worse problem than they are for me. People are losing millions of dollars from calls purporting to be from the Internal Revenue Service, or they're opening their computers and networks to malware because of those phony security service or tech support calls.