Samsung Gear S3 Smartwatches, Hipaax App Keep Service Workers on Task - Page 2

Ramon T. Llamas, a wearables and mobile phone analyst with IDC, told eWEEK that through their partnership Samsung and Hipaax are "bringing productivity to smartwatches in a way that allows workers to keep their hands free to complete tasks and receive notifications and updates."

And because these inputs are received automatically, "operations will be able to run smoother and more efficiently, and eventually have a positive impact on the business."

Those are the kinds of things that businesses and users want from wearables, he added. "What I am looking forward to is what other tasks can be organized into TaskWatch. Other companies will eventually jump on board once they've seen the results that it delivers."

Another analyst, J.P. Gownder of Forrester, told eWEEK in an email reply that the Gear S3 smartwatches running the Hipaax app "have the potential to reshape how certain jobs are done and to drive technology-augmented productivity," especially when it comes to workflows that are usually manual, as in a restaurant setting.

"Using smartwatches with task management software can improve the experience of both customers—who get faster, better service—and employees—who can focus on being efficient."

By using smartwatches and targeted apps such as TaskWatch, "the scenarios that Hipaax and Samsung developed will, in many cases, lower staffing costs, raise productivity, and most importantly increase customer value," wrote Gownder. "I think organizations should take a close look at these business [applications], particularly large companies."

The Gear S3 smartwatches, which start at $350, include the Frontier watch in two versions—a WiFi and Bluetooth model, and a WiFi, Bluetooth and LTE model—as well as the Classic model, which is equipped only with WiFi and Bluetooth connectivity.

All versions of the Gear S3 feature a 1.3-inch round Super AMOLED full-color, always-on display with 360x360 resolution and a Corning Gorilla Glass display cover, a dual-core 1GHz processor, 768MB of memory, 4GB of internal storage and run on the Tizen-Based Wearable Platform 2.3.1 operating system.

The 380mAh battery in the Gear S3 smartwatches can go about three days before needing to be recharged on the included wireless charger. All Gear S3 models also include built-in speakers and microphones so users can give input to the devices on the fly.

The smartwatches can be used with smartphones that feature at least 1.5GB of memory and are running on the Android 4.4 operating system or higher.

The Gear S3 is Samsung's successor to the Gear S2 smartwatches, which went on sale in November 2015. The Gear S2 featured a smaller 1.2-inch circular screen, a 1GHz dual-core processor, 4GB of internal storage, 512MB of memory and a 300mAh battery.