Samsung Recalls All Galaxy Note7 Phones Over Battery Fires

By Todd R. Weiss  |  Posted 2016-09-02 Print this article Print
Samsung Galaxy Note7, Note7, smartphones, phablets, mobile phones, recall, battery fires, battery explosions

An Aug. 31 report by The Wall Street Journal said that Samsung has shipped some 2.5 million Galaxy Note7 phones since their Aug. 19 launch.

The reports of the Note7 battery fires come at a precarious time for Samsung, which in July reported its highest operating profit in two years in the second quarter of 2016, posting a $7.19 billion profit (8.14 trillion Korean Won, KRW), according to an earlier eWEEK story. That was an 18 percent increase from the 6.9 trillion KRW posted a year ago.

That was the highest quarterly operating profit posted by the company since it brought in 8.49 trillion KRW in the first quarter of 2014 and brought some good news to the world's largest smartphone maker, which had been struggling with some tough earnings reports over the last several years as it battled successful global sales challenges from rival smartphone makers including Apple and Chinese upstarts such as Huawei.

Samsung's Q2 revenue reached $45 billion (50.94 trillion KRW), up from the 48.54 trillion KRW posted in the same quarter a year ago, the story reported. Revenue in the mobile division, which includes smartphones, rose to 26.56 trillion KRW from 26.06 trillion KRW a year ago. In the company's mobile division, operating profit rose to $3.82 billion (4.32 trillion KRW), which was up 57 percent from the 2.76 trillion KRW brought in the same quarter in 2015.

The latest Note7 phablet is slimmer and more rounded compared with the previous version, the Note5, which debuted in August 2015. The latest device takes many of its features from the company's latest S7 and S7 Edge smartphones, which were released in March.

Highlighting the Note7 is a 5.7-inch quad HD dual-edge Super AMOLED touch-screen display, a Qualcomm Snapdragon 820 octa-core 64-bit processor, 4GB of LPDDR4 memory, 64GB of onboard storage and a microSD slot for additional storage via memory cards up to 256GB. The phone runs on the Android 6.0.1 Marshmallow operating system and includes all-new iris scanning capabilities, a much-improved integrated S Pen stylus, and a first-ever "Secure Folder" feature for important documents and content.

In July, Samsung was faced with claims that a small number of Galaxy S7 Active rugged smartphones leaked when submerged in water, which eventually caused the company to make a correction on its assembly lines to fix the problem, according to an earlier eWEEK story. The company confirmed and corrected the issue after the leakage was reported by consumer product testing organization Consumer Reports after it tested two Galaxy S7 Active handsets and both failed water-submersion tests.



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