How Perfecto's Wind Tunnel Uses User Profiles to Test Mobile Apps

By Darryl K. Taft  |  Posted 2015-10-23

Understanding how customers use applications is key to delivering great digital experiences. But who exactly are these people? And in what type of environment will they use apps? Ensuring digital engagement means testing on users' preferred devices and operating systems and under the same conditions they experience with your app. Perfecto's new Wind Tunnel puts real user conditions smack dab in the middle of your application testing through user profiles. For example, a hotel app may target a "corporate road warrior" who flies weekly for work, using on-board WiFi and then going on cellular. She's quickly changing cellular connections, has many social and productivity apps running in the background, and is frequently interrupted with emails, calls and texts. In short, she's a busy power user who depends on her mobile devices for just about everything. User profiles like this in Wind Tunnel contain test conditions for critical issues that must be accounted for to deliver a great digital experience, such as low battery, changes to location or network quality, response during peak usage times and resource conflicts with background apps. There are a number of preset user profiles to choose from, and Perfecto offers the ability to customize user profiles. This eWEEK slide show offers five common user profiles that organizations should be testing for and a deeper look into how Perfecto's Wind Tunnel works.


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