Avaya, Siemens, Polycom Make UC, Video Moves at Enterprise Connect
Avaya Avaya officials are looking to make it easier for cloud service providers to offer customers a wider array of UC solutions. Avaya is extending the new offerings via additions to its Collaborative Cloud platform, which the company introduced in May 2012. Avaya's Cloud Enablement for Unified Communications and Customer Experience Management is based on the company's Aura UC platform, and offers flexible pricing that enables service providers to pay only for the resources their customers use. Such pricing enables the service providers to offer solutions that address the needs of highly dynamic environments. In addition, Avaya is offering its Cloud Enablement for Video, a video as a service solution that leverages the video technologies the company inherited when it bought Radvision last year for $230 million. With the inclusion of Scopia Mobile and Scopia Desktop offerings and the Elite Series multi-point control units (MCUs), service providers will be able to extend video conferencing across a wide range of endpoints, a key capability at a time when workforces are becoming more mobile and businesses are having to deal with the bring your own device (BYOD) trend."With Avaya Collaborative Cloud, cloud service providers can offer a differentiated UC, contact center or video solution to enterprises," Joel Hackney, senior vice president and general manager of cloud solutions for Avaya, said in a statement. Siemens Enterprise Communications Siemens rolled out integrated UC offerings for mobile device users and midsized companies. The company's OpenScape Mobile addresses the BYOD and mobile computing trends by bringing voice over IP (VOIP), video and UC capabilities—from presence to directory access to one-number service—into a single solution that can be run on whatever device a person is using. It can be used on a number of smartphones and tablets—it's available now for Apple's iOS and Google's Android operating systems—and is optimized for the iPad's large screen. "Today's worker is an 'anywhere worker,' those who need their technology to keep up with them wherever they go and don't have the time to manage multiple interfaces," Chris Hummel, chief commercial officer for Siemens, said in a statement. In addition, Siemens unveiled OpenScape Enterprise Express, an integrated all-in-one solution for midsized companies, defined as those with 200 to 1,000 users. OpenScape Enterprise Express, which will be available in May, offers a range of VOIP and UC tools. Vidyo Vidyo is extending the virtualization capabilities of its video conferencing software. Vidyo officials at the show released the VidyoGateway and VidyoPortal Virtual Editions, a move that they said dovetails with businesses' desires to increase the reach of virtualization within their data centers. "Through virtualization, Vidyo enables mass deployment of its video communications and collaboration platform," Amir Shaked, Vidyo's senior vice president of product management, said in a statement. "We offer a video solution that supports any deployment model: premise-based, private cloud, public cloud or hybrid." The solutions will be available in the second quarter.
Avaya also rolled out its Communications Outsourcing Solutions Express, a standardized private cloud offering that can be hosted by Avaya, a service provider or channel partner for a customer. In addition, the service provider or channel partner can co-brand the solution. The first edition of the solution is aimed at contact centers with up to 500 concurrent agents, according to Avaya.