Avaya, Siemens, Polycom Make UC, Video Moves at Enterprise Connect

By Jeffrey Burt  |  Posted 2013-03-21 Print this article Print


8x8 officials are bringing its new Virtual Office Desktop softphone application to its Virtual Office Business VOIP and Virtual Office Pro UC offerings. The new offering brings the features of Virtual Desktop's browser solution into an application that is native to Microsoft's Windows and Apple's Mac software, integrating a business softphone with video calling, Web and video conferencing with visual voicemail, enterprise-grade instant messaging and presence. Also included in the application are fax and social media feeds.

The application offers improved call and message notification, a simpler user interface and compact design, and improved call quality, according to 8x8 officials.

"While customers appreciate the convenience of quickly accessing 8x8's unified communications app through any Web browser, our most dedicated users wanted the absolute best call quality and user experience which can only be delivered through a native Windows or Mac application," Phillip Liu, 8x8 senior product manager, said in a statement.


Yorktel officials rolled out their Yorktel VideoCloud, a portfolio of video conferencing services that gives businesses access to the company's services via the cloud rather than having to buy systems. VideoCloud can integrate with Microsoft's Lync and Office 365 cloud offering, enabling users of those solutions to connect with video conferencing systems from the likes of Cisco, Polycom, Avaya and Logitech's LifeSize Communications unit.

Yorktel delivers VideoCloud in three models: Virtual Meeting Room, an on-demand service; Managed Conferencing Service, which offers such features as cloud-based video conferencing bridging, call control and management for multi-point room video conferencing; and B2B Service, an extension of the managed environment that lets businesses schedule and host external inter-company video meetings.

Yorktel's solutions give businesses an easier and more cost-effective way to adopt video conferencing, according to CEO Ron Gaboury.

"With Yorktel VideoCloud, we are providing the means for organizations of any size to realize the full potential of video conferencing, unified communications and visual collaboration without complexity or cost," Gaboury said in a statement. "Our proven approach to video managed services liberates customers from having to support multiple communications platforms and security protocols by instead choosing a single partner and solution for a cohesive, customized user experience."


Submit a Comment

Loading Comments...
Manage your Newsletters: Login   Register My Newsletters

Rocket Fuel