Quiz: Where Does Your IT Department Hurt?

Sometimes it's hard to know exactly where the pain in your information technology comes from. Use this worksheet to zero in on a diagnosis. (Baseline)

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Sometimes its hard to know exactly where the pain in your information technology comes from. Use this worksheet to zero in on a diagnosis.
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Directions: Download this Microsoft Excel document. Use this worksheet every six months to assess your level of departmental pain. Match your total score to the scoring key for the diagnosis.