ScreenConnect Brings Web Meetings Back Inside the Firewall

1 - ScreenConnect Brings Web Meetings Back Inside the Firewall
2 - Starting a Support Session
3 - Guest Access Connection Options
4 - Running Multiple Sessions
5 - Multiple Paths for Support
6 - ScreenConnect Delivers Cross-OS Compatibility
7 - Simple Meetings, Quick and Easy
8 - Deploying Remote Control
10 - Launching Remote Access Sessions
9 - Meeting Controls
11 - Tools Available During Online Sessions
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ScreenConnect Brings Web Meetings Back Inside the Firewall

by Frank Ohlhorst

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Starting a Support Session

Beginning a support session takes just a few mouse clicks from the host, allowing for almost instantaneous problem resolution.

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Guest Access Connection Options

For support, the end user can connect in multiple ways; one of the simplest is by just entering a code provided by the help desk.

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Running Multiple Sessions

An administrator can support multiple client systems concurrently, allowing for full monitoring of activity between systems during patching or other updates.

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Multiple Paths for Support

Support across operating systems or platforms allows dissimilar systems to interact. Here, an administrator is shown supporting a Windows user with an Android host.

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ScreenConnect Delivers Cross-OS Compatibility

Administrators on Windows hosts can support most any endpoint computer. Here, an administrator is able to troubleshoot an Apple Macintosh OS X device.

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Simple Meetings, Quick and Easy

The meeting interface is easy to navigate and covers all the basics quite well.

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Deploying Remote Control

Deploying an automated remote-control installer can be accomplished from within the management console.

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Launching Remote Access Sessions

Remotely accessing a system is simplified, thanks to this list of available systems that can be clicked on to launch a remote-control session.

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Meeting Controls

Meeting hosts can share multiple monitors and select which desktops to share.

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Tools Available During Online Sessions

Several tools are available during a session, including capturing sessions, file transfers, reboots and so on.

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