Singlestep Technologies Corp. is boarding the management dashboard bandwagon with the launch of a major release of its Unity IT process automation and information management software.
Unity 2.0, which unites and normalizes event and other network management data from a range of management offerings into a comprehensive view, adds a customizable Dashboard that provides a real-time view of server and device status.
The Seattle company also added a historical reporting function, dubbed Unity ViewPoint, that lets users analyze and determine IT support costs, monitor service levels, and understand operating performance.
Unity pulls management data from tools such as Hewlett-Packard Co.s OpenView or Cisco Systems Inc.s CiscoWorks and processes it to provide more meaningful information on the state of the IT infrastructure, officials said. In addition to monitoring networks and correlating management data from disparate sources, it lets users create policies that can be automatically executed to handle repetitive management tasks.
"All operational data and workflow is in one place, so you can start to do analysis on that information. Dashboard and real-time reporting let you see where best to deploy policies," said Chris Noble, president and CEO of Singlestep.
Unity Dashboard can be customized to offer different views depending on the users role. Users can create business, application and stakeholder views, "all generated from the same place," said Noble.
The company recently inked marketing deals with IBM, HP and Electronic Data Systems Corp.
In addition to Unity 2.0s central location for monitoring the health of critical, customer-facing applications, one benefit is having "early-warning information to head off problems before they actually bring down any hardware or software components in our applications," said an early user at a large software company in the San Francisco Bay area, who asked not to be named.
Unity 2.0 is available now. Pricing has not yet been set.