Sprint Offers a 30-Day Trial 'Superior' to T-Mobile Test Drive
NEWS ANALYSIS: Sprint, at an event, introduced a 30-day, risk-free trial, said HD Voice is now nationwide and introduced the Samsung Galaxy S5 Sport.Sprint hosted a press event in Chicago June 23 to—like T-Mobile did the week before in Seattle—talk up major improvements to its network and announce an offer to let consumers try it out for free. Sprint has undergone a "complete rip-and-replace overhaul" of its 3G network and has deployed 4G LTE in 471 markets, CEO Dan Hesse said at the event and in a statement. Further, Sprint HD Voice is now available nationwide, Sprint Spark is now in 27 networks, and International WiFi calling and texting will be available in the coming weeks. "We believe customers will be delighted with the Sprint retail experience, our customer service and the performance of America's newest network, so we're guaranteeing it," said Hesse, announcing a 30-day, risk-free trial offer. If you're not happy with the service, Sprint will refund the cost of the device and waive all service and activation charges. For two reasons, it's easy to think the offer isn't a response to T-Mobile's Test Drive—a seven-day free trial offer that became available June 22. First because Sprint sent out invitations to its event long before T-Mobile's announcement, and second because it seems to lack the ease and appeal of the T-Mobile offer.
Getting a new phone can sound about as fun as moving. For some of us, there's the stress of wanting to first clean out some old junk (old emails, not-great photos) instead of moving with it. There's also the time suck of setting up a new phone—installing the applications you like, signing into accounts; the setting-up that comes with any move.